EdCast and Talkdesk integrations and automations

Seamlessly connect EdCast and Talkdesk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

EdCast
  • Add Learning goals to the user
    Add a Learning goal to the user in Edcast LXP
  • Add a Member to a Group
    Add a member to a group in EdCast LXP
  • Assign manager to user
    Assign manager to user by User External ID or User Email ID.
  • Create a new Job Opportunity
    Create a new job opportunity in EdCast OMP
  • Create a Group
    Create a group in EdCast LXP
  • Create User Badge
    Create badge for a user in EdCast LXP
  • Create User Skill
    Create Skill for a user in EdCast LXP
  • Create User Records
    Create users records in EdCast LXP (maximum batches of 10)
  • Custom action
    Custom action in EdCast LXP
  • Delete a Job opportunity
    Delete an existing job opportunity in EdCast OMP
  • Delete user skill
    Delete User Skill from Edcast LXP
  • Get Job Opportunity
    Get a single job opportunity details from EdCast OMP
  • Get list of Job Opportunities
    Get list of all job opportunities from EdCast OMP
  • Get list of users
    Get list of users in EdCast LXP
  • Get Groups
    Get groups in EdCast LXP
  • Get user by ID
    Get a user record in EdCast LXP
  • Get User Skill Credentials
    Get Skill credential for a user in EdCast LXP
  • Get Users Groups
    Returns the user's group(s) from EdCast LXP
  • Remove Learning goals to the user
    Remove a Learning goal of the user in Edcast LXP
  • Remove a Member From a Group
    Remove a Member from a Group in EdCast LXP
  • Unassign manager from user
    Unassign manager from user by User External ID or User Email ID
  • Update a Job Opportunity
    Update an existing job opportunity in EdCast OMP
  • Update a Group
    Update a group in EdCast LXP
  • Update User Record by ID
    Update a user record in EdCast LXP
  • Update User Status
    Update a user's status in EdCast LXP

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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