Duco and Talkdesk integrations and automations

Seamlessly connect Duco and Talkdesk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build Powerful Workflows, fast

Triggers

When this happens…

Duco
  • New/update Process
    New/updated process in Duco

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Duco
  • Custom action
    Custom action in Duco (Custom)
  • Create submission
    Create submission in Duco
  • Get list of submissions
    Get list of submissions in Duco
  • Get process runs
    Get process runs in Duco
  • Get process runs with run-id (avro)
    Get process runs with run-id (avro) in Duco
  • Get process runs with run-id (xlsx)
    Get process runs with run-id (xlsx) in Duco
  • Get process runs with run-id (xml)
    Get process runs with run-id (xml) in Duco
  • Get process with process code
    Get process with process code in Duco
  • Get single run details
    Get single run details in Duco
  • Get submission with ID
    Get submission with id in Duco
  • Post process runs with run-id (xlsx)
    Post process runs with run-id (xlsx) in Duco

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation