D2L Brightspace and Freshservice integrations and automations

Seamlessly connect D2L Brightspace and Freshservice. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Actions

Do this…

D2L Brightspace
  • Custom action
    Custom action in D2L Brightspace (Custom)
  • Create Users Bulk
    Create users in specified batch size
  • Enroll Users Bulk
    Enroll users in specified batch size
  • Upsert Users Bulk
    Create or update users from the Source List
  • Copy Course Components
    Copy course components from Org Unit Id (Source) to Org Unit Id (Target)
  • Create Assignment
    Create a new assignment in Org Unit Id
  • Create Course Offering
    Creates a new Course Offering with Course Code
  • Create Course Template
    Create a new course template under Parent Org Unit Id(s)
  • Create Department
    Creates a new Department with Code
  • Create Org Unit of Custom Type
    Creates a new Org Unit with Code
  • Create Semester
    Creates a semester with Code
  • Create User
    Creates a new user with name
  • Delete all User Attributes
    Delete all the attributes of a user with UserId
  • Delete Course Offering
    Delete course with Org Unit ID
  • Delete User
    Delete user with user ID
  • Delete (Unset) User Attributes
    Delete (unset) specified user attributes with userID
  • Download Brightspace Data Set
    Use this action to download the most recent full or differential of a specific Brightspace Data Set.
  • Enroll User
    Enroll a user with user ID in Org Unit ID
  • Retrieve Award Details
    Retrieve a specific award with ID
  • Retrieve Course Offering Details
    Retrieve a specific course offering with ID
  • Retrieve Enrollments in an OrgUnit
    Retrieve a list of users enrolled in Org Unit with ID
  • Retrieve Org Unit Details
    Retrieve a list of details for org units that match the OrgUnitCode
  • Retrieve User Attributes
    Retrieve all user attributes for userId
  • Retrieve User Enrollments
    Retrieve a list of enrollments for userId
  • Retrieve User Details by UserId
    Retrieve user details for userId
  • Delete Org Unit
    Delete an org unit with OrgUnitId
  • Search For User(s)
    Retrieve data for one or more users that have a matching parameter
  • Update (Set) Multi-Value User Attributes
    Update (Set) the multi-value attribute for UserId
  • Update (Set) User Attributes
    Update (Set) single-value attributes [] for UserId
  • Unenroll User
    Unenroll UserId from OrgUnitId
  • Update Course Offering
    Update the course offering with OrgUnitId
  • Update Course Template
    Update the details for course template with OrgUnitId
  • Update Org Unit
    Update the details for the org unit with OrgUnitId
  • Update Org Unit of Custom Type
    Update information for a custom type Org Unit with Org Unit ID
  • Update User
    Update details for UserId
  • Who Am I
    Retrieve information about the current user (Primarily used to check for valid OAuth2 credentials by end user)

    • Any other action you can think up

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Create task
    Create a Task in Freshservice
  • Create ticket
    Create a Ticket in Freshservice
  • Delete task
    Delete a Task in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • Get task by ID
    Get a Task by id in Freshservice
  • Get ticket by ID
    Get a Ticket in Freshservice
  • List tasks
    List Tasks in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • List tickets
    List tickets in Freshservice
  • Move ticket
    Move Ticket in Freshservice
  • Restore ticket
    Restore Ticket in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Update task
    Update a Task in Freshservice
  • Update ticket
    Update a Ticket in Freshservice

    • Any other action you can think up

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