CYPHER Learning for Business and SysAid integrations and automations

Seamlessly connect CYPHER Learning for Business and SysAid. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

CYPHER Learning for Business
  • Achieved level Real-time
    Achieved level in CYPHER Learning
  • Course archived Real-time
    Course archived in CYPHER Learning
  • Attendance record created Real-time
    Attendance record created in CYPHER Learning
  • Attendance record updated Real-time
    Attendance record updated in CYPHER Learning
  • Awarded badge in course game Real-time
    Awarded badge in course game in CYPHER Learning
  • Awarded certificate in course game Real-time
    Awarded certificate in course game in CYPHER Learning
  • Awarded points Real-time
    Awarded points in CYPHER Learning
  • Commented on course news Real-time
    Commented on course news in CYPHER Learning
  • Learner completed Real-time
    Learner completed in CYPHER Learning
  • Learner completed assessment Real-time
    Learner completed assessment in CYPHER Learning
  • Learner completed module Real-time
    Learner completed module in CYPHER Learning
  • Course created Real-time
    Course created in CYPHER Learning
  • Created assessment in course Real-time
    Created assessment in course in CYPHER Learning
  • Created module in course Real-time
    Created module in course in CYPHER Learning
  • Created wiki page Real-time
    Created wiki page in CYPHER Learning
  • Course deleted Real-time
    Course deleted in CYPHER Learning
  • Edited wiki page Real-time
    Edited wiki page in CYPHER Learning
  • Learner enrolled Real-time
    Learner enrolled in CYPHER Learning
  • Entered chat room Real-time
    Entered chat room in CYPHER Learning
  • Course finished Real-time
    Course finished in CYPHER Learning
  • Scored assessment Real-time
    Scored assessment in CYPHER Learning
  • Posted to course forum Real-time
    Posted to course forum in CYPHER Learning
  • Posted to course news Real-time
    Posted to course news in CYPHER Learning
  • Course published Real-time
    Course published in CYPHER Learning
  • Replied to course forum Real-time
    Replied to course forum in CYPHER Learning
  • Attendance session created Real-time
    Attendance session created in CYPHER Learning
  • Attendance session updated Real-time
    Attendance session updated in CYPHER Learning
  • Course started Real-time
    Course started in CYPHER Learning
  • Submitted assessment Real-time
    Submitted assessment in CYPHER Learning
  • Course unarchived Real-time
    Course unarchived in CYPHER Learning
  • Learner unenrolled Real-time
    Learner unenrolled in CYPHER Learning
  • Course unpublished Real-time
    Course unpublished in CYPHER Learning
  • Course updated Real-time
    Course updated in CYPHER Learning
  • Learner viewed assessment Real-time
    Learner viewed assessment in CYPHER Learning
  • Learner viewed modules Real-time
    Learner viewed modules in CYPHER Learning
  • Learner viewed section Real-time
    Learner viewed section in CYPHER Learning
  • Member added Real-time
    Member added in CYPHER Learning
  • Commented on group news Real-time
    Commented on group news in CYPHER Learning
  • Group created Real-time
    Group created in CYPHER Learning
  • Posted to group forum Real-time
    Posted to group forum in CYPHER Learning
  • Posted to group news Real-time
    Posted to group news in CYPHER Learning
  • Member removed Real-time
    Member removed in CYPHER Learning
  • Replied to group forum Real-time
    Replied to group forum in CYPHER Learning
  • User archived Real-time
    User archived in CYPHER Learning
  • Awarded badge to user Real-time
    Awarded badge to user in CYPHER Learning
  • Awarded certificate to user Real-time
    Awarded certificate to user in CYPHER Learning
  • User added Real-time
    User added in CYPHER Learning
  • User logged in Real-time
    User logged in in CYPHER Learning
  • Order payment Real-time
    Order payment in CYPHER Learning
  • User updated Real-time
    User updated in CYPHER Learning

    • Any other trigger you can think up

SysAid
  • Service Record Created - Advanced Real-time
    Fires when a new service record is created in SysAid containing a raw JSON of data.
  • Service Record Created - Standard Real-time
    Fires when a new service record is created in SysAid containing a standard list of properties.
  • Service Record Updated - Advanced Real-time
    Fires when a service record is updated in SysAid containing a raw JSON of data.
  • Service Record Updated - Standard Real-time
    Fires when a service record is updated in SysAid containing a standard list of properties.

    • Any other trigger you can think up

Actions

Do this…

CYPHER Learning for Business
  • Create assessment grade
    Create assessment grade in Cypher learning
  • Create assessment grades Batch
    Create assessment grades in Cypher learning
  • Delete an assessment's grade
    Delete an assessment's grade in Cypher learning
  • Get an assessment's grade
    Get an assessment's grade in Cypher learning
  • List an assessment's grades
    List an assessment's grades in Cypher learning
  • Update an assessment's grade
    Update an assessment's grade in Cypher learning
  • Update assessment grades Batch
    Update assessment grades in Cypher learning
  • Get an assessment's result
    Get an assessment's result in Cypher learning
  • List an assessment's results
    List an assessment's results in Cypher learning
  • Get a SCORM assessment's result
    Get a SCORM assessment's result in Cypher learning
  • List a SCORM assessment's results
    List a SCORM assessment's results in Cypher learning
  • Create attendance record
    Create attendance record in Cypher learning
  • Create attendance records Batch
    Create attendance records in Cypher learning
  • Delete attendance record
    Delete attendance record in Cypher learning
  • Get attendance record
    Get attendance record in Cypher learning
  • List attendance records
    List attendance records in Cypher learning
  • Update attendance record
    Update attendance record in Cypher learning
  • Update attendance records Batch
    Update attendance records in Cypher learning
  • List badge awards
    List badge awards in Cypher learning
  • Get badge
    Get badge in Cypher learning
  • List badges
    List badges in Cypher learning
  • Get batch
    Get batch in Cypher learning
  • List batches
    List batches in Cypher learning
  • List certificate awards
    List certificate awards in Cypher learning
  • Get certificate
    Get certificate in Cypher learning
  • List certificates
    List certificates in Cypher learning
  • Update courses Batch
    Update courses in Cypher learning
  • Get course assessment
    Get course assessment in Cypher learning
  • List course assessments
    List course assessments in Cypher learning
  • Add course assistant
    Add course assistant in Cypher learning
  • Add course assistants Batch
    Add course assistants in Cypher learning
  • Remove course assistant
    Remove course assistant in Cypher learning
  • Get course assistant
    Get course assistant in Cypher learning
  • List course assistants
    List course assistants in Cypher learning
  • Create attendance session
    Create attendance session in Cypher learning
  • Create attendance sessions Batch
    Create attendance sessions in Cypher learning
  • Delete attendance session
    Delete attendance session in Cypher learning
  • Get attendance session
    Get attendance session in Cypher learning
  • List attendance sessions
    List attendance sessions in Cypher learning
  • Update attendance session
    Update attendance session in Cypher learning
  • Update attendance sessions Batch
    Update attendance sessions in Cypher learning
  • Create course children Batch
    Create course children in Cypher learning
  • List course children
    List course children in Cypher learning
  • Copy course Batch
    Copy course in Cypher learning
  • Create course
    Create course in Cypher learning
  • Create courses Batch
    Create courses in Cypher learning
  • Delete course
    Delete course in Cypher learning
  • Get course
    Get course in Cypher learning
  • List courses
    List courses in Cypher learning
  • Update course
    Update course in Cypher learning
  • Get course group
    Get course group in Cypher learning
  • List course groups
    List course groups in Cypher learning
  • Add course instructor
    Add course instructor in Cypher learning
  • Add course instructors Batch
    Add course instructors in Cypher learning
  • Remove course instructor
    Remove course instructor in Cypher learning
  • Get course instructor
    Get course instructor in Cypher learning
  • List course instructors
    List course instructors in Cypher learning
  • Add course learner
    Add course learner in Cypher learning
  • Add course learners Batch
    Add course learners in Cypher learning
  • Remove course learner
    Remove course learner in Cypher learning
  • Get course learner
    Get course learner in Cypher learning
  • List course learners
    List course learners in Cypher learning
  • Update course learner
    Update course learner in Cypher learning
  • Update course learners Batch
    Update course learners in Cypher learning
  • Get module
    Get module in Cypher learning
  • List modules
    List modules in Cypher learning
  • Get course reference section
    Get course reference section in Cypher learning
  • List course reference sections
    List course reference sections in Cypher learning
  • Get course section
    Get course section in Cypher learning
  • List course sections
    List course sections in Cypher learning
  • Update course templates Batch
    Update course templates in Cypher learning
  • Get course template assessment
    Get course template assessment in Cypher learning
  • List course template assessments
    List course template assessments in Cypher learning
  • Add course template children Batch
    Add course template children in Cypher learning
  • List course template children
    List course template children in Cypher learning
  • Copy course template Batch
    Copy course template in Cypher learning
  • Create course template
    Create course template in Cypher learning
  • Create course templates Batch
    Create course templates in Cypher learning
  • Delete course template
    Delete course template in Cypher learning
  • Get course template
    Get course template in Cypher learning
  • List course templates
    List course templates in Cypher learning
  • Update course template
    Update course template in Cypher learning
  • Get course template's group
    Get course template's group in Cypher learning
  • List course template groups
    List course template groups in Cypher learning
  • Add course template instructor
    Add course template instructor in Cypher learning
  • Add course template instructors Batch
    Add course template instructors in Cypher learning
  • Remove course template instructor
    Remove course template instructor in Cypher learning
  • Get course template instructor
    Get course template instructor in Cypher learning
  • List course template instructors
    List course template instructors in Cypher learning
  • Get course template's module
    Get course template's module in Cypher learning
  • List course template modules
    List course template modules in Cypher learning
  • Get a course template's section
    Get a course template's section in Cypher learning
  • List course template sections
    List course template sections in Cypher learning
  • Get game
    Get game in Cypher learning
  • List games
    List games in Cypher learning
  • Get level
    Get level in Cypher learning
  • List levels
    List levels in Cypher learning
  • Get player
    Get player in Cypher learning
  • List players
    List players in Cypher learning
  • Update groups Batch
    Update groups in Cypher learning
  • Add group admin
    Add group admin in Cypher learning
  • Add group admins Batch
    Add group admins in Cypher learning
  • Remove group admin
    Remove group admin in Cypher learning
  • Get group admin
    Get group admin in Cypher learning
  • List group admins
    List group admins in Cypher learning
  • Add group assistant
    Add group assistant in Cypher learning
  • Add group assistants Batch
    Add group assistants in Cypher learning
  • Remove group assistant
    Remove group assistant in Cypher learning
  • Get group assistant
    Get group assistant in Cypher learning
  • List group assistants
    List group assistants in Cypher learning
  • Create group
    Create group in Cypher learning
  • Create groups Batch
    Create groups in Cypher learning
  • Delete group
    Delete group in Cypher learning
  • Get group
    Get group in Cypher learning
  • List groups
    List groups in Cypher learning
  • Update group
    Update group in Cypher learning
  • Add group leader
    Add group leader in Cypher learning
  • Add group leaders Batch
    Add group leaders in Cypher learning
  • Remove group leader
    Remove group leader in Cypher learning
  • Get group leader
    Get group leader in Cypher learning
  • List group leaders
    List group leaders in Cypher learning
  • Add group member
    Add group member in Cypher learning
  • Add group members Batch
    Add group members in Cypher learning
  • Remove group member
    Remove group member in Cypher learning
  • Get group member
    Get group member in Cypher learning
  • List group members
    List group members in Cypher learning
  • Update job titles Batch
    Update job titles in Cypher learning
  • Create job title
    Create job title in Cypher learning
  • Create job titles Batch
    Create job titles in Cypher learning
  • Delete job title
    Delete job title in Cypher learning
  • Get job title
    Get job title in Cypher learning
  • List job titles
    List job titles in Cypher learning
  • Update job title
    Update job title in Cypher learning
  • List job title users
    List job title users in Cypher learning
  • Get a module's section
    Get a module's section in Cypher learning
  • List module sections
    List module sections in Cypher learning
  • Get order
    Get order in Cypher learning
  • List orders
    List orders in Cypher learning
  • Update organizations Batch
    Update organizations in Cypher learning
  • List organization courses
    List organization courses in Cypher learning
  • List organization course templates
    List organization course templates in Cypher learning
  • Create organization
    Create organization in Cypher learning
  • Create organizations Batch
    Create organizations in Cypher learning
  • Delete organization
    Delete organization in Cypher learning
  • Get organization
    Get organization in Cypher learning
  • List organizations
    List organizations in Cypher learning
  • Update organization
    Update organization in Cypher learning
  • List organization groups
    List organization groups in Cypher learning
  • Add suborganization
    Add suborganization in Cypher learning
  • Add suborganizations Batch
    Add suborganizations in Cypher learning
  • Delete suborganization
    Delete suborganization in Cypher learning
  • List suborganizations
    List suborganizations in Cypher learning
  • List organization users
    List organization users in Cypher learning
  • List player's badge history
    List player's badge history in Cypher learning
  • List player's level history
    List player's level history in Cypher learning
  • List player's point history
    List player's point history in Cypher learning
  • Update users Batch
    Update users in Cypher learning
  • Get a user's assessment grade
    Get a user's assessment grade in Cypher learning
  • List user assessment grades
    List user assessment grades in Cypher learning
  • Add user child
    Add user child in Cypher learning
  • Add user children Batch
    Add user children in Cypher learning
  • Remove user child
    Remove user child in Cypher learning
  • List user children
    List user children in Cypher learning
  • List user course assistants
    List user course assistants in Cypher learning
  • List user course instructors
    List user course instructors in Cypher learning
  • List user course learners
    List user course learners in Cypher learning
  • Create user
    Create user in Cypher learning
  • Create users Batch
    Create users in Cypher learning
  • Delete user
    Delete user in Cypher learning
  • Get user
    Get user in Cypher learning
  • List users
    List users in Cypher learning
  • Update user
    Update user in Cypher learning
  • List user direct reports
    List user direct reports in Cypher learning
  • Add user friend
    Add user friend in Cypher learning
  • Add user friends Batch
    Add user friends in Cypher learning
  • Remove user friend
    Remove user friend in Cypher learning
  • List user friends
    List user friends in Cypher learning
  • List user group admins
    List user group admins in Cypher learning
  • List user group assistants
    List user group assistants in Cypher learning
  • List user group leaders
    List user group leaders in Cypher learning
  • List user group members
    List user group members in Cypher learning
  • List user mentees
    List user mentees in Cypher learning
  • List user mentors
    List user mentors in Cypher learning
  • Add user parent
    Add user parent in Cypher learning
  • Add user parents Batch
    Add user parents in Cypher learning
  • Remove user parent
    Remove user parent in Cypher learning
  • List user parents
    List user parents in Cypher learning
  • List user sessions
    List user sessions in Cypher learning
  • List user visits
    List user visits in Cypher learning

    • Any other action you can think up

SysAid
  • Custom action
    Custom action in SysAid (Custom)
  • Add Agent to Groups
    Add a specific Agent to one or more existing user groups in your SysAid account.
  • Add End User to Groups
    Add a specific end user to one or more existing user groups in your SysAid account.
  • Add Activity to a Service Record
    Add a time-tracked activity entry to an existing service record. Activities typically represent work performed, such as troubleshooting, communication, or on-site visits. To learn more about activities.
  • Add a Note to a Service Record
    Add an internal or public note to an existing service record.
  • Convert Agent to End User
    Convert an existing Agent into an End user. This action removes the Agent's elevated permissions and system roles, effectively transitioning them to a standard user profile. Admin group memberships, roles, and access rights associated with the Agent role will be removed as part of this conversion.
  • Convert End User to Agent
    Convert an existing end user into an Agent. This action grants the user agent-level permissions and enables them to be assigned to service records, join support groups, and access agent-only functionality. Group memberships, roles, and access rights associated with the agent role will be removed as part of this conversion.
  • Create a New Agent
    Create a new IT Agent user in your SysAid account. This person will be able to access and manage service records.
  • Create a New Asset
    Create a new asset in your SysAid account
  • Create a New Attachment
    Finalize new attachment creation after the initial call to generate_presigned_url. The is the 3rd call made by the client in the creation flow (1st is generating a presigned URL, 2nd - uploading the object to storage using the presigned URL).
  • Create a New Configuration Item (CI)
    Creates a new Configuration Item (CI)
  • Create a CI Relation Type
    Create a new CI relation type
  • Create a New Company
    Create a new company in your SysAid account.
  • Create a New End User
    Creates a new end user in your SysAid account.
  • Create a New Group
    Creates a new user group in your SysAid account.
  • Create a CI Relation For a Given CI ID
    Creates a CI relation for a given CI ID
  • Create a Service Record
    Create a new service record (ticket) in your SysAid account.
  • Delete Agent
    Permanently delete an Agent from your SysAid account using their unique ID. This action is irreversible. Once deleted, the Agent's data cannot be recovered. Use this endpoint with caution to remove agents who no longer require access to the system.
  • Delete Asset by ID
    Delete an asset from your SysAid account, this action is irreversible
  • Delete a CI by ID
    Delete a CI using it's ID. All links that use this CI will be removed. Once deleted, the data cannot be recovered
  • Delete a CI Relation Type by ID
    Delete the CI relation type. All CI links that use this relation type will be removed. Once deleted, the data cannot be recovered
  • Delete Company by ID
    Delete a company by its ID.
  • Delete End User
    Permanently delete an end user from your SysAid account using their unique ID. This action is irreversible. Once deleted, the end users' data cannot be recovered. Use this endpoint with caution to remove users who no longer require access to the system.
  • Delete a CI Relation For a Given CI ID
    Permanently deletes a CI relation for a given CI using its unique ID
  • Delete a Service Record
    Permanently deletes a service record using its unique ID. This action is irreversible and will remove the record and all associated data from your SysAid account. Deleting a service record may affect reporting, audit trails, or related workflows.
  • Generates a Presigned URL for an Attachment Upload
    The 1st step in the new attachment creation flow - a request to generate a presigned URL. that the client can use to upload an attachment.
  • Get Agent by ID
    Retrieve detailed information about a specific Agent using their unique SysAid ID.
  • Get List of Agents
    Retrieve a paginated list of agents in your account. Each agent record includes personal details, contact information, role-specific attributes, group membership, and company association.
  • Get Asset by ID
    Retrieve an Asset by ID
  • Get List of Assets
    Retrieve a paginated list of assets in your SysAid account.
  • Get Category Hierarchy
    Returns a hierarchical list of categories.
  • Get Configuration Item (CI) by ID.
    Retrieve a Configuration Item (CI) by ID.
  • Get CI Relation Types
    Retrieve a list of CI relation types configured in SysAid
  • Get CI Relations for a Specific CI by ID
    Retrieve all CI relations for a specific CI by its ID
  • Get List of Configuration Item (CI) Subtypes by CI Type ID.
    Retrieve a list of all available Configuration Item (CI) subtypes for the specific CI type.
  • Get List of Configuration Item (CI) Types.
    Retrieve a list of Configuration Item (CI) types.
  • Get List of Configuration Items (CIs)
    Retrieves a list of Configuration Items (CIs) from your SysAid CMDB.
  • Get List of Companies
    Retrieve a list of all companies configured in your SysAid account.
  • Get Company by ID
    Retrieve a company by its ID.
  • Get End User by ID
    Retrieve detailed information about a specific end user using their unique SysAid ID.
  • Get List of End Users
    Retrieve a paginated list of end users in your SysAid account.
  • Get Group by ID
    Retrieve detailed information about a specific group using its unique ID.
  • Get Group Members
    Retrieve a list of all users assigned to a specific group by its unique ID.
  • Get List of Groups
    Retrieve a list of all user groups in your SysAid account.
  • Get Indexes
    Retrieve a list of available field indexes used across SysAid entities (such as service records, users, assets, etc.). Use this endpoint to dynamically discover which fields can be used for building advanced queries or filters in your integration.
  • Get a Service Record by ID
    Retrieve the full details of a specific service record using its unique SysAid ID.
  • Get Service Record's Action Items
    Allows to retrieve service record's action items.
  • Get Service Record Template by ID
    Get a service record template by ID.
  • Get Service Record Template by Service Record ID
    Get a template by the service record ID.
  • Remove Agent from Groups
    Remove a specific Agent from one or more user groups. Removing an agent from all groups may affect their access permissions and assignment behavior.
  • Remove End User from Groups
    Remove a specific End User from one or more user groups.
  • Resolve a Service Record
    Mark a service record as resolved. Use this endpoint to update the status of an open ticket to indicate that the issue has been addressed.
  • Search Service Records by Specific Parameters
    Search for service records based on filters, fields or customized query parameters. You can filter records using fields such as status, category, priority, assigned group or agent, creation date, and more.
  • Send a Message from a Service Record
    Send an email notification directly from a specific service record to an end user or agent.
  • Update Agent Details
    Update the details of an existing Agent identified by their SysAid ID. The new values provided will overwrite existing values.
  • Update an Asset
    Update the details of an existing asset. Existing fields will be overwritten with newly provided information
  • Update the Configuration Item (CI) by ID
    Update the Configuration Item (CI) by ID
  • Update a CI Relation Type by ID
    Updates the CI relation type. Note: Only custom CI relation types can be updated. Standard CI relation types can't be updated
  • Update a Company
    Update the details of an existing company in your SysAid account.
  • Update End User Details
    Update the details of an existing end user identified by their SysAid ID. The new values provided will overwrite existing values.
  • Update Service Record Details
    Update the details of an existing service record using its unique SysAid ID.
  • Updates An Action Item Status
    Allows to update the service record's action item status.

    • Any other action you can think up

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