CloudBlue Subscription Management and Coax integrations and automations

Seamlessly connect CloudBlue Subscription Management and Coax. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build Powerful Workflows, fast

Triggers

When this happens…

CloudBlue Subscription Management
  • New Conversation is Started
    This trigger is activated once a new conversation is started on the Connect platform
  • Get Conversation Messages
    This action allows locating specific conversation messages on the Connect platform
  • New Case is Created
    This trigger is activated once a new case is created on the Connect platform.
  • New Case Comment
    This action allows creating a new helpdesk case comment on the CloudBlue Connect platform.
  • New/Updated Asset Request is Available
    This trigger activates once a new or updated subscription request is available for your specified Connect account.
  • New Recurring Asset is Created
    This trigger is activated once a recurring subscription is created on the Connect platform.
  • New Usage File is Available
    This trigger activates once a new usage file is available for your specified Connect account.

    • Any other trigger you can think up

Coax
  • Appointment Cancelled Real-time
    Cancelled appointment on calendly.
  • Appointment Created Real-time
    Create appointment on calendly.
  • Appointment Rescheduled Real-time
    Rescheduled appointment on calendly.
  • Conversation Category Added Real-time
    Conversation Category Added in Coax
  • Conversation Category Removed Real-time
    Conversation Category Removed in Coax
  • Conversation Category Updated Real-time
    Conversation Category Updated in Coax
  • CSV Parser Real-time
    Parse csv through coax AI.
  • New Incoming Phone Call Real-time
    New incoming phone call in Coax
  • New Contact Real-time
    New contact in Coax
  • New Enquiry Real-time
    New enquiry in Coax
  • New Incoming Message Real-time
    New incoming message in Coax
  • New Note Real-time
    New note in Coax
  • New Task Real-time
    New task in Coax
  • New Outgoing Phone Call Real-time
    New outgoing phone call in Coax
  • New Phone Call Real-time
    New phone call in Coax
  • Phone Call Summary Real-time
    Phone call summary in Coax
  • Review Requested Real-time
    Review Requested in Coax
  • Sales Trekker Entity Real-time
    Triggers when a sales trekker entity event webhook is received
  • Available Appointment Schedules Real-time
    Information regarding appointment timeslot.
  • Tracking V1 Delivered Real-time
    Tracking version 1 delivered webhook event
  • Tracking V3 Delivered
    Tracking version 3 delivered polling event
  • Tracking V2 Delivered Real-time
    Tracking version 2 delivered webhook event
  • Updated Contact Real-time
    Updated contact in Coax
  • Updated Note Real-time
    Updated note in Coax
  • Updated Task Real-time
    Updated task in Coax

    • Any other trigger you can think up

Actions

Do this…

CloudBlue Subscription Management
  • Accept a Tier Account Request
    Vendors can use this action to accept a tier account request in the pending state.
  • Add a Conversation Message
    This actions allows adding messages to existing conversations. Such messages can provide your business partners with valuable information (e.g., reasons why a request is not approved).
  • Approve a Tier Configuration Request
    Vendors can use this action to approve a tier configuration requests in the pending state.
  • Approve an Asset Request
    Vendors can use this action to approve a particular fulfillment request in the pending state.
  • Create a Cancel Asset Request
    Distributors can use this action to create a cancel fulfillment request and consequently to cancel a subscription on Connect.
  • Create Asset Change Request
    Distributors can use this action to create a new change subscription request. The asset identifier can be passed from previous datapills.
  • Create a Purchase Request
    Distributors can use this action to create a purchase subscription request. This action has line items support to add multiple items or set multiple parameters (order type).
  • Create a Suspend/Resume Asset Request
    Distributors can use this action to create a suspend or resume fulfillment request and subsequently suspend or resume required subscription. Note that the asset identifier can be passed from previous datapills.
  • Change a Helpdesk Case State
    Allows assignging pending, resolved, or inquiring status to a helpdesk case on the CloudBlue Connect. Note that the case identifier can be passed from previous datapills.
  • Change a Listing Request State
    Use this action to change the status of your listing requests and consequently to complete this request.
  • Create a Billing Request
    This action allows creating a new billing request object on the Connect platform.
  • Helpdesk Case Creation
    Use this action to create a new helpdesk case on the Connect platform. Your case may (or may not) be related to a particular Product.
  • Create a Helpdesk Comment
    Allows creating a comment within your selected Helpdesk Case.
  • Custom action
    Custom action in CloudBlue Connect
  • Populate Asset Request Parameters
    Vendors can use this action to provide values for fulfillment parameters for subscription requests in the pending state. Furthermore, by using line items support, it is possible to populate such parameters dynamically.
  • Get Usage Records
    Use this action to locate required usage record objects on the Connect platform.
  • Ignore a Tier Account Request
    Vendors can use this action to ignore a tier account request in the pending state.
  • Set the Inquire status to an Asset Request
    Vendors can use this action to moves the request to the inquire state, allowing technical contact to populate parameters marked as error.
  • Reject an Asset Request
    This action allows rejecting a particular subscription request.
  • Reject a Tier Configuration Request
    Vendors can use this action to reject a tier configuration request.
  • Locate Helpdesk Cases
    This action allows locating specific Helpdek cases on the Connect platform
  • Locate Assets
    Use this action to locate specific subscription objects on CloudBlue Connect
  • Locate Billing Requests
    Use this action to locate specific Billing Requests on the Connect platform.
  • Get Messages by Conversation ID
    Get a list of all available messages for a given conversation on the Connect platform.
  • Locate Conversations
    This action allows locating specific conversation objects on the Connect platform
  • Locate Listing Request
    Allows locating specific listing requests on the Connect platform.
  • Locate Product Items
    Allows locating specific product items on the Connect platform.
  • Locate Product Parameters
    Use this action to locate specific Parameters for a particular Product on the Connect platform.
  • Locate Products
    Use this action to locate specific products on the Connect platform
  • Locate Asset Requests
    Use this action to locate specific Fulfillment Requests on the Connect platform.
  • Locate Tier Account Requests
    Use this action to locate particular Tier Account Requests on CloudBlue Connect.
  • Locate Tier Accounts
    Use this action to find specific Tier Accounts on the Connect platform.
  • Locate Tier Configuration Requests
    Use this action to locate particular Tier Configuration Requests on CloudBlue Connect.
  • Create a Tier Account Request
    Distributors can create a new Tier Account Request and consequently provide Vendors with required data changes.
  • Update a Helpdesk Case
    Allows updating cases within the Helpdesk module on the Connect platform.
  • Create an Update Tier Config Request
    Distributors can create an Update Tier Config Requests for existing Tier Configs, it is required to specify a Tier Config ID and parameters that should be updated (order type).

    • Any other action you can think up

Coax
  • Custom action
    Custom action in Coax (Custom)
  • Ask For Review
    Ask for review on Coax. You can use {{ review_link }} as dynamic field to replace review link in messages. If not used, the link will be attached to the end of the message.
  • Ask For Review (Batch) Batch
    Bulk Ask for review on Coax. You can use {{ review_link }} as dynamic field to replace review link in messages. If not used, the link will be attached to the end of the message.
  • Assign Category to Enquiry
    Assign a category to an enquiry on Coax.
  • Schedule bulk message on Coax Batch
    Schedule multiple messages to be sent via the SMS channel.
  • Check Marketing Opt-In Details
    Check Marketing Opt-In Details On Coax.
  • Count Sent/Received Messages
    Fetch the total number of sent and received messages associated with a specific enquiry ID.
  • Create Activity
    Create a custom activity on Coax.
  • Update Custom Field
    Update Custom Field On Coax.
  • Create Note
    Creates a note on an enquiry on Coax.
  • Create Task
    Creates a task on an enquiry on Coax.
  • Create Order Tracking V1
    Create an order tracking v1 on Coax.
  • Create Order Tracking V3
    Create an order tracking v3 on Coax.
  • Create Order Tracking V2
    Create an order tracking v2 on Coax.
  • Delete Scheduled Message
    Delete Scheduled message on Coax.
  • Find Custom Field Schema
    Finds Custom Field Schema On Coax.
  • Shorten Link
    Shortens a link using Coax.
  • Generate Waiver Link
    Generate Waiver Link
  • Get Phone Call Summary
    Get Phone Call Summary
  • Get Courier Tracking Version 1 Link
    Get Courier Tracking Version 2 Link for trackings created through Coax.
  • Get Courier Tracking Version 2 Link
    Get Courier Tracking Version 2 Link for trackings created through Coax.
  • Get Processed CSV
    Get processed csv using job id
  • Get Primary Contacts
    Get primary email, phone from contacts array received from Coax.
  • Get Scheduled Messages
    Get Scheduled messages from Coax.
  • Get Waiver Submission
    Get Waiver Submission using booking information.
  • Parse Fareharbor Data
    Parse Fareharbor Data.
  • Parse Phone Number
    Parse a Phone Number using Coax.
  • Parse Phone Number (Batch) Batch
    Parse Bulk Phone Number using Coax.
  • Receive Facebook message into Coax
    Receive message into Coax using the Facebook channels.
  • Schedule message on Coax
    Schedule SMS on Coax using the SMS channel.
  • Schedule review request on Coax
    Schedule review request on Coax.
  • Search Customers
    Find a contact on Coax by the given customers value.
  • Send message through Coax
    Send SMS through Coax using the SMS channel.
  • Send Message through Coax (Batch) Batch
    Send SMS through Coax using the SMS channel.
  • Store Variables
    Store variables for a job in Coax.
  • Unassign Category from Enquiry
    Unassign a category from an enquiry on Coax.
  • Update Customer
    Update a contact on Coax by the given customers id.
  • Update Scheduled Message
    Modify the message or scheduled time for an existing scheduled SMS on Coax.
  • Update Waiver Submission
    Update Waiver Submission meta.
  • Create or Update Contact
    Creates or updates a contact on Coax.
  • Find Or Create Conversation Category
    Finds or creates Conversation Category on Coax.

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation