Cisco Webex Teams and Talkdesk integrations and automations

Seamlessly connect Cisco Webex Teams and Talkdesk. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Build powerful workflows, fast

Triggers

When this happens…

Cisco Webex Teams
  • New button submission Real-time
    New button submission in Webex Teams
  • New message Real-time
    New message in Webex Teams

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Cisco Webex Teams
  • Custom action
    Custom action in Cisco Webex Teams (Custom)
  • Add person to room
    Add person to room
  • Create room
    Create room in Webex Teams
  • Get attachment details
    Get attachment details in Webex Teams
  • Get message details
    Get message details in Webex Teams
  • Get person details
    Get person details in Webex Teams
  • Get room details
    Get room details in Webex Teams
  • Post message
    Post message in Webex Teams
  • Update room
    Update room topic in Webex Teams

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation

Let’s start automating

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