BotPress and Talkdesk integration | Workato

Build Powerful Workflows, fast

Talkdesk

New Contact is Created Real-time
New Contact is Created in Talkdesk
Inbound Call reaches Contact Center Real-time
An Inbound Call Reaches Contact Center
OutBound Call Ends Real-time
OutBound Call Ends in Talkdesk

Any other trigger you can think up

BotPress

Custom action
Custom action in Botpress (Custom)
Create Table
Initiates the creation of a new table based on the provided schema.
Create Table Row
Creates a new row inside the specified table.
Get File
Get file metadata and URL.
Get Table
Retrieves detailed information about a specific table.
List Files
Returns the list of files related to the bot.
List Tables
Retrieves a list of all tables associated with your bot.
Search Files
Search files using natural language query.
Update Table
Updates the schema or the name of an existing table.
Upsert File
Creates or updates a file using the key parameter as unique identifier.

Any other action you can think up

Talkdesk

Any other action you can think up