BotPress and JIRA Service Desk integrations and automations

Seamlessly connect BotPress and JIRA Service Desk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build Powerful Workflows, fast

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk

    • Any other trigger you can think up

Actions

Do this…

BotPress
  • Custom action
    Custom action in Botpress (Custom)
  • Create Table
    Initiates the creation of a new table based on the provided schema.
  • Create Table Row
    Creates a new row inside the specified table.
  • Get File
    Get file metadata and URL.
  • Get Table
    Retrieves detailed information about a specific table.
  • List Files
    Returns the list of files related to the bot.
  • List Tables
    Retrieves a list of all tables associated with your bot.
  • Search Files
    Search files using natural language query.
  • Update Table
    Updates the schema or the name of an existing table.
  • Upsert File
    Creates or updates a file using the key parameter as unique identifier.

    • Any other action you can think up

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation