BMC Innovation Suite and WhatsApp Business Cloud API integrations and automations

Seamlessly connect BMC Innovation Suite and WhatsApp Business Cloud API. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

BMC Innovation Suite
  • New or updated case
    New or updated case in BMC Innovation Suite

    • Any other trigger you can think up

Actions

Do this…

BMC Innovation Suite
  • Get all ticket statuses
    Get all ticket statuses in BMC Innovation Suite
  • Get case by ID
    Get case by ID in BMC Innovation Suite
  • Get person by ID
    Get person by ID in BMC Innovation Suite
  • Get questions by case ID
    Get questions by case ID in BMC Innovation Suite
  • Get reasons by ticket status ID
    Get reasons by ticket status ID in BMC Innovation Suite
  • Search case
    Search case in BMC Innovation Suite
  • Update case
    Update case in BMC Innovation Suite

    • Any other action you can think up

WhatsApp Business Cloud API
  • Send interactive message
    Sends interactive buttons, a list menu, or a CTA URL to a WhatsApp number
  • Send location message
    Sends a geographical location to a WhatsApp number
  • Send media message
    Sends images, documents, audio, or video via a public URL
  • Send template message
    Sends a message using a Meta pre-approved template
  • Send text message
    Sends a text message to a WhatsApp number

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation