BMC Innovation Suite and Thriva integration | Workato

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BMC Innovation Suite

Any other trigger you can think up

BMC Innovation Suite

Get all ticket statuses
Get all ticket statuses in BMC Innovation Suite
Get case by ID
Get case by ID in BMC Innovation Suite
Get person by ID
Get person by ID in BMC Innovation Suite
Get questions by case ID
Get questions by case ID in BMC Innovation Suite
Get reasons by ticket status ID
Get reasons by ticket status ID in BMC Innovation Suite
Search case
Search case in BMC Innovation Suite
Update case
Update case in BMC Innovation Suite

Any other action you can think up

Thriva

Custom action
Custom action in (Custom)
Acknowledge an escalation
This endpoint is used to acknowledge that you have received an escalation for a Result Set. You will need the Escalation ID. It is very important that you only acknowledge an Escalation once the result set has been manually acknowledged by a member of your team.
Create an Order
Create an Order
Fetch a Test
Fetch a Test by ID
Fetch an Order
Fetch an Order by ID
Fetch a Fulfillment Order
Fetch a Fulfillment Order by it's ID
Fetch Orders
Lists all of your orders
Fetch a Result
Fetch Result By ID
Fetch Results
Lists all of your results
Fetch a Test for an Order
Fetch a Test for an Order
Biomarker API
Fetch Test in Zuora
Fetch Tests
Lists all of your tests

Any other action you can think up