BMC Innovation Suite and Sinch integrations and automations

Seamlessly connect BMC Innovation Suite and Sinch. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

BMC Innovation Suite
  • New or updated case
    New or updated case in BMC Innovation Suite

    • Any other trigger you can think up

Sinch
  • New Inbound Message Real-time
    Trigger any action when a new inbound SMS/MMS/RCS received in Conversation API

    • Any other trigger you can think up

Actions

Do this…

BMC Innovation Suite
  • Get all ticket statuses
    Get all ticket statuses in BMC Innovation Suite
  • Get case by ID
    Get case by ID in BMC Innovation Suite
  • Get person by ID
    Get person by ID in BMC Innovation Suite
  • Get questions by case ID
    Get questions by case ID in BMC Innovation Suite
  • Get reasons by ticket status ID
    Get reasons by ticket status ID in BMC Innovation Suite
  • Search case
    Search case in BMC Innovation Suite
  • Update case
    Update case in BMC Innovation Suite

    • Any other action you can think up

Sinch
  • Send MMS
    Send an MMS using Sinch Conversation API
  • Send RCS
    Send a text message using Sinch Conversation API
  • Send SMS
    Send a SMS message using Sinch Conversation API
  • Send WhatsApp Template Message
    Send an approved WhatsApp template message using Sinch Conversation API

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation