BMC Innovation Suite and ServiceDesk Plus integrations and automations

Seamlessly connect BMC Innovation Suite and ServiceDesk Plus. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

BMC Innovation Suite
  • New or updated case
    New or updated case in BMC Innovation Suite

    • Any other trigger you can think up

ServiceDesk Plus
  • New record
    New record in ServiceDesk Plus

    • Any other trigger you can think up

Actions

Do this…

BMC Innovation Suite
  • Get all ticket statuses
    Get all ticket statuses in BMC Innovation Suite
  • Get case by ID
    Get case by ID in BMC Innovation Suite
  • Get person by ID
    Get person by ID in BMC Innovation Suite
  • Get questions by case ID
    Get questions by case ID in BMC Innovation Suite
  • Get reasons by ticket status ID
    Get reasons by ticket status ID in BMC Innovation Suite
  • Search case
    Search case in BMC Innovation Suite
  • Update case
    Update case in BMC Innovation Suite

    • Any other action you can think up

ServiceDesk Plus
  • Custom action
    Custom action in ServiceDesk Plus (Custom)
  • Create record
    Create record in ServiceDesk Plus
  • Delete record
    Delete record in ServiceDesk Plus
  • Get record details by ID
    Get details of specific record in ServiceDesk Plus
  • Search records
    Search for records in ServiceDesk Plus
  • Update record
    Update record in ServiceDesk Plus

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation