BMC Innovation Suite and Apache Kafka integrations and automations

Seamlessly connect BMC Innovation Suite and Apache Kafka. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Triggers

When this happens…

BMC Innovation Suite
  • New or updated case
    New or updated case in BMC Innovation Suite

    • Any other trigger you can think up

Apache Kafka
  • New message in topic (Deprecated) Real-time
    New message in Kafka topic
  • New messages in topic (Deprecated) Batch Real-time
    New messages in Kafka topic
  • New messages in topic Batch Real-time
    New messages in Kafka topic
  • New message in topic Real-time
    New message in Kafka topic

    • Any other trigger you can think up

Actions

Do this…

BMC Innovation Suite
  • Get all ticket statuses
    Get all ticket statuses in BMC Innovation Suite
  • Get case by ID
    Get case by ID in BMC Innovation Suite
  • Get person by ID
    Get person by ID in BMC Innovation Suite
  • Get questions by case ID
    Get questions by case ID in BMC Innovation Suite
  • Get reasons by ticket status ID
    Get reasons by ticket status ID in BMC Innovation Suite
  • Search case
    Search case in BMC Innovation Suite
  • Update case
    Update case in BMC Innovation Suite

    • Any other action you can think up

Apache Kafka
  • Publish message
    Publish message to Kafka topic
  • Publish messages Batch
    Publish messages to Kafka topic

    • Any other action you can think up

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