BMC Innovation Suite and DocuSign integrations and automations

Do everything in one place

Customize your BMC Innovation Suite and DocuSign integration with the following triggers and actions.

Triggers

When this happens…

BMC Innovation Suite
  • New or updated case
    New or updated case in BMC Innovation Suite

    • Any other trigger you can think up

DocuSign
  • New document received
    New document received in DocuSign
  • New document event
    New document event in DocuSign
  • New recipient event Real-time
    New recipient event in DocuSign

    • Any other trigger you can think up

Actions

Do this…

BMC Innovation Suite
  • Get all ticket statuses
    Get all ticket statuses in BMC Innovation Suite
  • Get case by ID
    Get case by ID in BMC Innovation Suite
  • Get person by ID
    Get person by ID in BMC Innovation Suite
  • Get questions by case ID
    Get questions by case ID in BMC Innovation Suite
  • Get reasons by ticket status ID
    Get reasons by ticket status ID in BMC Innovation Suite
  • Search case
    Search case in BMC Innovation Suite
  • Update case
    Update case in BMC Innovation Suite

    • Any other action you can think up

DocuSign
  • Custom action
    Custom action in DocuSign (Custom)
  • Create/send document
    Create/send document for signing in DocuSign
  • Download document
    Download document from DocuSign
  • List documents in envelope Batch
    List documents in DocuSign
  • Send document using a template
    Send document using a template in DocuSign

    • Any other action you can think up

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