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Customize your BMC Helix ITSM and SQL Collection by Workato integration with the following
triggers and actions.
Triggers
When this happens…
BMC Helix ITSM
- New/updated recordNew/updated record in BMC Helix ITSM
Any other trigger you can think up
Actions
Do this…
BMC Helix ITSM
- Custom actionCustom action in (Custom)
- Create recordCreate record in BMC Helix ITSM
- Get record details by IDGet record in BMC Helix ITSM
- Search recordsSearch records in BMC Helix ITSM
- Update recordUpdate record in BMC Helix ITSM
Any other action you can think up
SQL Collection by Workato
- Create list BatchCreate list
- Create list from CSV file BatchCreate list from CSV file
- Insert rows BatchInsert rows into list in Collection
- Insert rows from CSV file BatchInsert rows into list in Collection from CSV file
- Query lists BatchQuery lists in Collection
Any other action you can think up
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