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Customize your BMC Helix ITSM and Kintone (Lite) integration with the following
triggers and actions.
Triggers
When this happens…
BMC Helix ITSM
- New/updated recordNew/updated record in BMC Helix ITSM
Any other trigger you can think up
Actions
Do this…
BMC Helix ITSM
- Custom actionCustom action in (Custom)
- Create recordCreate record in BMC Helix ITSM
- Get record details by IDGet record in BMC Helix ITSM
- Search recordsSearch records in BMC Helix ITSM
- Update recordUpdate record in BMC Helix ITSM
Any other action you can think up
Kintone (Lite)
- Add recordAdds 1 record to an App.
- Get recordRetrieves details of 1 record from an App by specifying the App ID and Record ID.
- Get recordsRetrieves details of multiple records from an App by specifying the App ID and a query string.
Any other action you can think up
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