BlackLine and Freshservice integration | Workato

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Triggers

When this happens…

Freshservice

New ticket
New ticket in Freshservice
New/updated ticket
New or updated ticket in Freshservice

Any other trigger you can think up

Actions

Do this…

BlackLine

Import account assignments
Import account assignments in BlackLine
Import account balances
Import account balances in BlackLine
Import account group mappings
Import account group mappings in BlackLine
Import account group settings
Import account group settings in BlackLine
Import account settings
Import account settings in BlackLine
Import bank balances
Import bank balances in BlackLine
Import budgets
Import budgets in BlackLine
Import CIM mappings
Import CIM mappings in BlackLine
Import currency rates
Import currency rates in BlackLine
Import entities
Import entities in BlackLine
Import entity types
Import entity types in BlackLine
Import item detail
Import item detail in BlackLine
Import multi-currency balances
Import multi-currency balances in BlackLine
Import subledger balances
Import subledger balances in BlackLine
Import task dependencies
Import task dependencies in BlackLine
Import task description
Import task description in BlackLine
Import tasks
Import tasks in BlackLine
Import tasks auto-certify completion
Import tasks auto-certify completion in BlackLine
Import team types
Import team types in BlackLine
Import teams
Import teams in BlackLine
Import user entities
Import user entities in BlackLine
Import user roles
Import user roles in BlackLine
Import user team assignments
Import user team assignments in BlackLine
Import users
Import users in BlackLine
Import variance group mapping
Import variance group mapping in BlackLine
Import variance group settings
Import variance group settings in BlackLine
Import variance rules
Import variance rules in BlackLine
Import variance settings
Import variance settings in BlackLine

Any other action you can think up

Freshservice

Custom action
Custom action in Freshservice (Custom)
Create agent
Create agent in Freshservice
Create incident
Create incident in Freshservice
Create onboarding request
Create onboarding request in Freshservice
Create requester
Create requester in Freshservice
Create service request
Create service request in Freshservice
Create task
Create a Task in Freshservice
Create ticket
Create a Ticket in Freshservice
Delete task
Delete a Task in Freshservice
Get agent details
Get Agent details by ID in Freshservice
List agent fields
List agent fields in Freshservice
List service items
List service items in Freshservice
List onboarding form fields
List onboarding form fields in Freshservice
Get requester details
Get requester by ID in Freshservice
List requester fields
List requester fields in Freshservice
Get task by ID
Get a Task by id in Freshservice
Get ticket by ID
Get a Ticket in Freshservice
List tasks
List Tasks in Freshservice
List ticket form fields
List ticket form fields in Freshservice
List tickets
List tickets in Freshservice
Move ticket
Move Ticket in Freshservice
Restore ticket
Restore Ticket in Freshservice
Search agents
Search agents in Freshservice
Search requesters
Search requesters in Freshservice
Search tickets
Search tickets in Freshservice
Update requester
Update requester in Freshservice
Update task
Update a Task in Freshservice
Update ticket
Update a Ticket in Freshservice

Any other action you can think up

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