Barista and SPOTIO 2.0 integration | Workato

Build Powerful Workflows, fast

SPOTIO 2.0

Activity changed Batch Real-time
Monitors for activities that are created or updated in Spotio
Activity deleted Real-time
Monitors for activities that are deleted in Spotio
Record created/updated Batch Real-time
Monitors for data objects (E.G. leads, contacts, opportunities) created or updated in Spotio
Record deleted Real-time
Monitors for data objects deleted in Spotio

Any other trigger you can think up

Barista

Onboard Employee
Create Employee in 'Barista
Post KB
Create KB in 'Barista
Delete Employee
Delete Employee in Barista
Generate Integration Token
Generate Integration Token in ' 'Barista
Get All Employees
GET All Employees from Barista
Get All KBs
GET All KBs from Barista
Get Conversation from Channel
GET Conversation from Channel
Get Employee by Email
Search Employee in Barista
Get Employee by ID
Search Employee in Barista
Get Report9 by ESP Filters
GET Report9 Data in ' 'Barista
Get Task
Get Task from ' 'Barista
Get Task by Channel ID
Get Task from ' 'Barista
Parse CSV Data
Parse CSV Data in Barista
Parse CSV Status Check
Parse CSV Status Check in Barista
Patch KB
Patch KB in 'Barista
Post Data To Channel
Post Data to Barista channel
Post Sync IDs
Post Sync IDs in Barista
Search Employees
Search Employees in Barista
Terminate Employee
Terminate Employee in Barista
Update Channel Live Agent Session Mode
Performs a PATCH to a Channel Object to set sys_custom_fields.start_live_agent_suppor=True/False
Update Employee
Update Employee in ' 'Barista
Update Reference Number on Task
Update Reference Number in ' 'Barista Task
Update Report9 Data
Update Report9 Data in ' 'Barista
Update Task
Update Task in ' 'Barista
Update Task Owner
Change Owner on Tasks
Update Task Status
Change Status on Tasks
Update Task Live Agent Session Mode
Performs a PATCH to a Task Object to set sys_custom_fields.start_live_agent_suppor=True/False
Upload CSV file to barista
Upload CSV File to Barista

Any other action you can think up

SPOTIO 2.0

Create activity
Create a new activity (visit, call, email, etc.) in Spotio
Create appointment
Schedule a new appointment with a data object in Spotio
Create data object
Create a new data object in Spotio with all relevant information
Delete data object
Delete a data object permanently or move related records to another parent
Export data objects
Generate a CSV export of your data objects that will be emailed to you
Get activity feed
Get a paginated list of activities with comprehensive filtering options
Get appointment
Get details for a specific appointment using its ID
Get data object by ID
Get complete details for a specific data object using its unique ID
Get user by external id
Get a user in your Spotio account using their external id
Get users
Get a list of users in your Spotio account with basic filtering
Merge data objects
Merge one or more source data objects into a target data object in Spotio
Search data objects
Search and filter data objects in your Spotio account using various criteria
Search users
Search for users in your Spotio account with comprehensive filtering options
Update activity
Update details of an existing activity in Spotio
Update appointment
Update the details of an existing appointment in Spotio
Update data object
Update any fields on an existing data object using its ID

Any other action you can think up