Barista and Sinch Engage integrations and automations

Seamlessly connect Barista and Sinch Engage. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

Sinch Engage
  • A contact is added to a list Real-time
    Triggers when a contact is added to a list in Sinch Engage
  • A contact is removed from a list Real-time
    Triggers when a contact is removed from a list in Sinch Engage
  • Message Delivered Real-time
    Trigger any action when a new SMS or RCS is delivered by Sinch Engage
  • New Inbound SMS Real-time
    Triggers when a new inbound SMS is received in Sinch Engage
  • RCS Read Receipt Real-time
    Trigger any action when an RCS delivered by Sinch Engage has been read

    • Any other trigger you can think up

Actions

Do this…

Barista
  • Onboard Employee
    Create Employee in 'Barista
  • Post KB
    Create KB in 'Barista
  • Delete Employee
    Delete Employee in Barista
  • Generate Integration Token
    Generate Integration Token in ' 'Barista
  • Get All Employees
    GET All Employees from Barista
  • Get All KBs
    GET All KBs from Barista
  • Get Conversation from Channel
    GET Conversation from Channel
  • Get Employee by Email
    Search Employee in Barista
  • Get Employee by ID
    Search Employee in Barista
  • Get Report9 by ESP Filters
    GET Report9 Data in ' 'Barista
  • Get Task
    Get Task from ' 'Barista
  • Get Task by Channel ID
    Get Task from ' 'Barista
  • Parse CSV Data
    Parse CSV Data in Barista
  • Parse CSV Status Check
    Parse CSV Status Check in Barista
  • Patch KB
    Patch KB in 'Barista
  • Post Data To Channel
    Post Data to Barista channel
  • Post Sync IDs
    Post Sync IDs in Barista
  • Search Employees
    Search Employees in Barista
  • Terminate Employee
    Terminate Employee in Barista
  • Update Channel Live Agent Session Mode
    Performs a PATCH to a Channel Object to set sys_custom_fields.start_live_agent_suppor=True/False
  • Update Employee
    Update Employee in ' 'Barista
  • Update Reference Number on Task
    Update Reference Number in ' 'Barista Task
  • Update Report9 Data
    Update Report9 Data in ' 'Barista
  • Update Task
    Update Task in ' 'Barista
  • Update Task Owner
    Change Owner on Tasks
  • Update Task Status
    Change Status on Tasks
  • Update Task Live Agent Session Mode
    Performs a PATCH to a Task Object to set sys_custom_fields.start_live_agent_suppor=True/False
  • Upload CSV file to barista
    Upload CSV File to Barista

    • Any other action you can think up

Sinch Engage
  • Custom action
    Custom action in Sinch (Custom)
  • Add contact(s) to a group
    Add contact(s) to a group in Sinch
  • Create contact
    Create contact in Sinch
  • Delete contact by ID
    Delete contact in Sinch
  • Lookup contact by phone number
    Lookup contact by phone number in Sinch
  • Parse phone number
    Parse phone numberin Sinch
  • Remove a contact from a group
    Remove contact from a group in Sinch
  • Send MMS
    Send an MMS with Sinch Engage (will be sent as RCS if allowed)
  • Send SMS
    Send an SMS with Sinch Engage (will be sent as RCS if allowed)
  • Update contact
    Update contact in Sinch

    • Any other action you can think up

One platform

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