Do everything in one place
Customize your Barista and Jira integration with the following
triggers and actions.
Triggers
When this happens…
Jira
- Export new issues in JiraExport new issues in Jira
- Export new/updated issues in JiraExport new/updated issues in Jira
- New event Real-timeNew event in Jira
- New issueNew issue in Jira
- New issue BatchNew issue in Jira
- New/updated comment Real-timeNew/updated comment in Jira
- Updated issueUpdated issue in Jira
- Updated issue BatchUpdated issue in Jira
- New/updated issue Real-timeNew/updated issue in Jira
- New/updated worklog Real-timeNew/updated worklog in Jira
Any other trigger you can think up
Actions
Do this…
Barista
- Onboard EmployeeCreate Employee in 'Barista
- Post KBCreate KB in 'Barista
- Delete EmployeeDelete Employee in Barista
- Generate Integration TokenGenerate Integration Token in ' 'Barista
- Get All EmployeesGET All Employees from Barista
- Get All KBsGET All KBs from Barista
- Get Conversation from ChannelGET Conversation from Channel
- Get Employee by EmailSearch Employee in Barista
- Get Employee by IDSearch Employee in Barista
- Get Report9 by ESP FiltersGET Report9 Data in ' 'Barista
- Get TaskGet Task from ' 'Barista
- Get Task by Channel IDGet Task from ' 'Barista
- Parse CSV DataParse CSV Data in Barista
- Parse CSV Status CheckParse CSV Status Check in Barista
- Patch KBPatch KB in 'Barista
- Post Data To ChannelPost Data to Barista channel
- Post Sync IDsPost Sync IDs in Barista
- Search EmployeesSearch Employees in Barista
- Terminate EmployeeTerminate Employee in Barista
- Update Channel Live Agent Session ModePerforms a PATCH to a Channel Object to set sys_custom_fields.start_live_agent_suppor=True/False
- Update EmployeeUpdate Employee in ' 'Barista
- Update Reference Number on TaskUpdate Reference Number in ' 'Barista Task
- Update Report9 DataUpdate Report9 Data in ' 'Barista
- Update TaskUpdate Task in ' 'Barista
- Update Task OwnerChange Owner on Tasks
- Update Task StatusChange Status on Tasks
- Update Task Live Agent Session ModePerforms a PATCH to a Task Object to set sys_custom_fields.start_live_agent_suppor=True/False
- Upload CSV file to baristaUpload CSV File to Barista
Any other action you can think up
Jira
- Custom actionCustom action in Jira (Custom)
- Assign user to issueAssign user to issue in Jira
- Create commentCreate comment for issue in Jira
- Create issueCreate issue in Jira
- Create userCreate user in Jira
- Get user detailsGet user in Jira
- Download attachmentDownload attachment from issue in Jira
- Get changelog of an issueGet changelog of an issue in Jira
- Get issueGet issue details from Jira
- Get issue comments BatchGet list of issue comments for issue in Jira
- Get issue schemaGet issue schema for Jira
- Search assignable users BatchSearch assignable users for issue in Jira
- Search issues BatchSearch issues in Jira
- Search issues by JQL BatchSearch issues by JQL in Jira
- Update commentUpdate comment for issue in Jira
- Update issueUpdate issue in Jira
- Update issue statusUpdate status of issue in Jira
- Upload attachmentUpload attachment to issue in Jira
Any other action you can think up
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