Azure AI Foundry and Talkdesk integrations and automations

Seamlessly connect Azure AI Foundry and Talkdesk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Azure AI Foundry
  • Analyze document
    POST /documentintelligence/documentModels/{modelId}:analyze
  • Create message
    POST /threads/{thread_id}/messages?api-version=v1
  • Create run
    POST /threads/{thread_id}/runs?api-version=v1
  • Create thread
    POST /threads?api-version=v1
  • Get message
    GET /threads/{thread_id}/messages/{message_id}?api-version=v1
  • Get reply
    Create a thread, post a user message, start a run, poll to completion, and return the assistant reply
  • Get threads
    GET /threads?api-version=v1
  • List agents
    GET /assistants?api-version=v1
  • List messages
    GET /threads/{thread_id}/messages?api-version=v1

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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