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Customize your Amazon SQS and BMC Helix ITSM integration with the following
triggers and actions.
Triggers
When this happens…
Amazon SQS
- New messageNew message in Amazon SQS
- New messages BatchNew messages in Amazon SQS
Any other trigger you can think up
BMC Helix ITSM
- New/updated recordNew/updated record in BMC Helix ITSM
Any other trigger you can think up
Actions
Do this…
Amazon SQS
- Delete messageDelete a message from Amazon SQS
- Delete messages BatchDelete messages from Amazon SQS
- Receive messageReceive message from the specified queue using Amazon SQS
- Send messageSend a message to the specified queue using Amazon SQS
- Send messages BatchSend messages to the specified queue using Amazon SQS
Any other action you can think up
BMC Helix ITSM
- Custom actionCustom action in (Custom)
- Create recordCreate record in BMC Helix ITSM
- Get record details by IDGet record in BMC Helix ITSM
- Search recordsSearch records in BMC Helix ITSM
- Update recordUpdate record in BMC Helix ITSM
Any other action you can think up
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