Attention and Zoho Desk integrations and automations

Seamlessly connect Attention and Zoho Desk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Attention
  • New calendar event
    Triggers when a new calendar event is created
  • New conversation
    Triggers when a new conversation is recorded

    • Any other trigger you can think up

Zoho Desk
  • New event Real-time
    New object event in Zoho Desk
  • New/updated record
    New/update object event in Zoho Desk
  • New/updated record Batch
    New/update object event in Zoho Desk

    • Any other trigger you can think up

Actions

Do this…

Attention
  • Custom action
    Custom action in Attention (Custom)
  • Ask Attention V2
    Ask AI about conversations
  • Get Conversation
    Get conversation by ID
  • Get Scorecards Summary
    Get scorecard summary
  • Get Team
    Get team by ID
  • Get Team Members
    Get team members
  • List Calendar Events
    Get calendar events for a user
  • List Calendar Events Batch
    Get calendar events for multiple users
  • List Conversations
    Get conversations with transcriptions
  • List Emails
    Get emails with filters
  • List Labels
    Get all labels
  • List Organization Users
    Get organization users
  • List Scorecards
    Get all scorecards
  • List Teams
    Get all teams
  • List Users
    Get users with filters

    • Any other action you can think up

Zoho Desk
  • Add comment
    Add object comment in Zoho Desk
  • Close tickets
    Close multiple tickets in Zoho Desk
  • Create record
    Create record in Zoho Desk
  • Custom action
    Custom action in Zoho Desk
  • Delete record(s)
    Delete record(s) in Zoho Desk
  • Get record details by ID
    Get record details in Zoho Desk
  • List records
    List records in Zoho Desk
  • Mark/unmark object as spam
    Mark object as spam in Zoho Desk
  • Search records
    Search records in Zoho Desk
  • Update record
    Update record in Zoho Desk

    • Any other action you can think up

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