Attention and Talkdesk integrations and automations

Seamlessly connect Attention and Talkdesk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Attention
  • New calendar event
    Triggers when a new calendar event is created
  • New conversation
    Triggers when a new conversation is recorded

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Attention
  • Custom action
    Custom action in Attention (Custom)
  • Ask Attention V2
    Ask AI about conversations
  • Get Conversation
    Get conversation by ID
  • Get Scorecards Summary
    Get scorecard summary
  • Get Team
    Get team by ID
  • Get Team Members
    Get team members
  • List Calendar Events
    Get calendar events for a user
  • List Calendar Events Batch
    Get calendar events for multiple users
  • List Conversations
    Get conversations with transcriptions
  • List Emails
    Get emails with filters
  • List Labels
    Get all labels
  • List Organization Users
    Get organization users
  • List Scorecards
    Get all scorecards
  • List Teams
    Get all teams
  • List Users
    Get users with filters

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

One platform

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