Attention and JIRA Service Desk integrations and automations

Seamlessly connect Attention and JIRA Service Desk. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

Attention
  • New calendar event
    Triggers when a new calendar event is created
  • New conversation
    Triggers when a new conversation is recorded

    • Any other trigger you can think up

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk

    • Any other trigger you can think up

Actions

Do this…

Attention
  • Custom action
    Custom action in Attention (Custom)
  • Ask Attention V2
    Ask AI about conversations
  • Get Conversation
    Get conversation by ID
  • Get Scorecards Summary
    Get scorecard summary
  • Get Team
    Get team by ID
  • Get Team Members
    Get team members
  • List Calendar Events
    Get calendar events for a user
  • List Calendar Events Batch
    Get calendar events for multiple users
  • List Conversations
    Get conversations with transcriptions
  • List Emails
    Get emails with filters
  • List Labels
    Get all labels
  • List Organization Users
    Get organization users
  • List Scorecards
    Get all scorecards
  • List Teams
    Get all teams
  • List Users
    Get users with filters

    • Any other action you can think up

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk

    • Any other action you can think up

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