Attention and Barista integrations and automations

Seamlessly connect Attention and Barista. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

Attention
  • New calendar event
    Triggers when a new calendar event is created
  • New conversation
    Triggers when a new conversation is recorded

    • Any other trigger you can think up

Actions

Do this…

Attention
  • Custom action
    Custom action in Attention (Custom)
  • Ask Attention V2
    Ask AI about conversations
  • Get Conversation
    Get conversation by ID
  • Get Scorecards Summary
    Get scorecard summary
  • Get Team
    Get team by ID
  • Get Team Members
    Get team members
  • List Calendar Events
    Get calendar events for a user
  • List Calendar Events Batch
    Get calendar events for multiple users
  • List Conversations
    Get conversations with transcriptions
  • List Emails
    Get emails with filters
  • List Labels
    Get all labels
  • List Organization Users
    Get organization users
  • List Scorecards
    Get all scorecards
  • List Teams
    Get all teams
  • List Users
    Get users with filters

    • Any other action you can think up

Barista
  • Onboard Employee
    Create Employee in 'Barista
  • Post KB
    Create KB in 'Barista
  • Delete Employee
    Delete Employee in Barista
  • Generate Integration Token
    Generate Integration Token in ' 'Barista
  • Get All Employees
    GET All Employees from Barista
  • Get All KBs
    GET All KBs from Barista
  • Get Conversation from Channel
    GET Conversation from Channel
  • Get Employee by Email
    Search Employee in Barista
  • Get Employee by ID
    Search Employee in Barista
  • Get Report9 by ESP Filters
    GET Report9 Data in ' 'Barista
  • Get Task
    Get Task from ' 'Barista
  • Get Task by Channel ID
    Get Task from ' 'Barista
  • Parse CSV Data
    Parse CSV Data in Barista
  • Parse CSV Status Check
    Parse CSV Status Check in Barista
  • Patch KB
    Patch KB in 'Barista
  • Post Data To Channel
    Post Data to Barista channel
  • Post Sync IDs
    Post Sync IDs in Barista
  • Search Employees
    Search Employees in Barista
  • Terminate Employee
    Terminate Employee in Barista
  • Update Channel Live Agent Session Mode
    Performs a PATCH to a Channel Object to set sys_custom_fields.start_live_agent_suppor=True/False
  • Update Employee
    Update Employee in ' 'Barista
  • Update Reference Number on Task
    Update Reference Number in ' 'Barista Task
  • Update Report9 Data
    Update Report9 Data in ' 'Barista
  • Update Task
    Update Task in ' 'Barista
  • Update Task Owner
    Change Owner on Tasks
  • Update Task Status
    Change Status on Tasks
  • Update Task Live Agent Session Mode
    Performs a PATCH to a Task Object to set sys_custom_fields.start_live_agent_suppor=True/False
  • Upload CSV file to barista
    Upload CSV File to Barista

    • Any other action you can think up

One platform

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