Applaud and Freshservice integrations and automations

Seamlessly connect Applaud and Freshservice. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build Powerful Workflows, fast

Triggers

When this happens…

Applaud
  • Deleted instance Real-time
    Deleted object in Applaud
  • New instance Real-time
    New object in Applaud
  • New instances in batch
    New object in Applaud
  • New/Updated instance Real-time
    New/Updated object in Applaud
  • New/updated instances in batch
    New/updated object in Applaud
  • Validation rule Real-time
    New object in Applaud
  • Updated instance Real-time
    Updated object in Applaud

    • Any other trigger you can think up

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Actions

Do this…

Applaud
  • Create an instance
    Create instance in Applaud
  • Create instances in batches
    Create in batches in Applaud
  • Delete an instance
    Delete instance in Applaud
  • Delete instances in batches
    Delete instances in batches in Applaud
  • File download
    Download a File in Applaud
  • Record count
    Get the total number of records available in Applaud
  • Search a model
    Search object in Applaud
  • Send a chat message
    Send a chat message to applaud chatbot
  • Set validation result
    Set validation result
  • Start a conversation
    Start a new conversation
  • Update an instance
    Update instance in Applaud
  • Update instances in batches
    Update in batches in Applaud
  • File upload
    Upload a File in Applaud
  • Upsert an instance
    Upsert instance in Applaud
  • Upsert instances in batches
    Upsert in batches in Applaud

    • Any other action you can think up

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Create task
    Create a Task in Freshservice
  • Create ticket
    Create a Ticket in Freshservice
  • Delete task
    Delete a Task in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • Get task by ID
    Get a Task by id in Freshservice
  • Get ticket by ID
    Get a Ticket in Freshservice
  • List tasks
    List Tasks in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • List tickets
    List tickets in Freshservice
  • Move ticket
    Move Ticket in Freshservice
  • Restore ticket
    Restore Ticket in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Update task
    Update a Task in Freshservice
  • Update ticket
    Update a Ticket in Freshservice

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation