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Customize your RegOnline® by Lanyon and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
RegOnline® by Lanyon
- New eventNew event in RegOnline
- New registrationNew registration in RegOnline
- New transactionNew transaction in RegOnline
Any other trigger you can think up
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
RegOnline® by Lanyon
- Get event details by IDGet event details from RegOnline
- Get registration details by IDGet registration details from RegOnline
- Get transaction by IDGet transaction details from RegOnline
- Get list of events BatchQuery events in RegOnline
- Get list of registrations BatchGet list of registrations for an event in RegOnline
- Get list of transactions BatchGet list of transactions for an event in RegOnline
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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