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Customize your Action Network and BMC Innovation Suite integration with the following triggers and actions.

Triggers

When this happens…

Action Network
  • New/updated form
    New or updated form in Action Network
  • New/updated petition
    New or updated petition in Action Network
  • New/updated signature
    New or updated signature in Action Network
  • New/updated submission
    New or updated submission in Action Network
  • Any other trigger you can think up

BMC Innovation Suite
  • New or updated case
    New or updated case in BMC Innovation Suite
  • Any other trigger you can think up

Actions

Do this…

BMC Innovation Suite
  • Get all ticket statuses
    Get all ticket statuses in BMC Innovation Suite
  • Get case by ID
    Get case by ID in BMC Innovation Suite
  • Get person by ID
    Get person by ID in BMC Innovation Suite
  • Get questions by case ID
    Get questions by case ID in BMC Innovation Suite
  • Get reasons by ticket status ID
    Get reasons by ticket status ID in BMC Innovation Suite
  • Search case
    Search case in BMC Innovation Suite
  • Update case
    Update case in BMC Innovation Suite
  • Any other action you can think up

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