Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

SysAid
  • Service Record Created - Advanced Real-time
    Fires when a new service record is created in SysAid containing a raw JSON of data.
  • Service Record Created - Standard Real-time
    Fires when a new service record is created in SysAid containing a standard list of properties.
  • Service Record Updated - Advanced Real-time
    Fires when a service record is updated in SysAid containing a raw JSON of data.
  • Service Record Updated - Standard Real-time
    Fires when a service record is updated in SysAid containing a standard list of properties.
  • Any other trigger you can think up

Actions

Do this…

0codekit
  • Custom action
    Custom action in (Custom)
  • Entity Detection
    Detects Entities
  • Language Detection
    Detects Language
  • Mood Detection
    Detects Mood
  • Picture Object Recognition
    Recognizes Object in Picture
  • Picture Text Recognition
    Recognizes Text in Picture
  • Translate Text
    Translates Text
  • Calculate BMI
    Calculates BMI
  • Calculate Geo Distance
    Get Distance Between two adresses
  • Run Javascript Code
    Run Javascript Code
  • Run Python Code
    Run Python Code
  • Convert CSV to JSON
    Converts CSV to JSON
  • Convert Currency
    Converts Currency
  • Convert IP to Geo
    Converts IP to Geo
  • Convert ISO to Nation
    Converts ISO to Nation
  • Convert Nation to ISO
    Converts Nation to ISO
  • Crypto Decrypt
    Crypto Decrypt
  • Crypto Encrypt
    Crypto Encrypt
  • Crypto Hash
    Crypto Hash
  • Current Month
    Current Month
  • Current Week
    Current Week
  • Current Week from Date
    Current Week from Date
  • Current Week from Unix Timestamp
    Current Week from Unix Timestamp
  • Current Week only with Week Number
    Current Week only with Week Number
  • Current Week with Week Number and Year
    Current Week with Week Number and Year
  • Holidays in Specific Country and Year
    Holidays in Specific Country and Year
  • Is Given Date is Weekend, with Format
    Is Given Date is Weekend, with Format
  • Is Given Date is Weekend
    Is Given Date is Weekend
  • Specific Month and Year
    Specific Month and Year
  • Convert Between Timezones with Date
    Convert Between Timezones with Date
  • Convert Between Timezones with Unix Timestamp
    Convert Between Timezones with Unix Timestamp
  • Get a Random City
    Get a Random City
  • Get Random Name
    Get Random Name
  • Get Random Name with Gender
    Get Random Name with Gender
  • Get a Number
    Get Random Name
  • Decode a QRCode
    Decode a QRCode
  • Generate a QRCode
    Generate a QRCode
  • Create Shortened Url
    Create Shortened Url
  • Create Custom Shortened Url
    Create Custom Shortened Url
  • Delete Shortened Url
    Delete Shortened Url
  • Get a Shortened Url
    Get a Shortened Url
  • List Shortened Urls
    List Shortened Urls
  • Update Shortened Url
    Update Shortened Url
  • Image Exif
    Image Exif
  • Lookup VAT Rates
    Looksup VAT Rates
  • Advanced Switch with URL
    Advanced Switch with URL
  • Detect Gender
    Detect Gender
  • Create a Scheduler
    Create a Scheduler
  • Delete a Scheduler
    Delete a Scheduler
  • List Schedulers
    List Schedulers
  • Split Name
    Split Name
  • URL Expander
    URL Expander
  • UTM Build
    UTM Build
  • UTM Parse
    UTM Parse
  • Gets PDF page count
    Get the page count from a PDF file either via url or buffer
  • Creates a PDF from HTML
    Creates a PDF file from HTML
  • Merges multiple PDFs
    Merge multiple PDF files into a single PDF
  • Splits a PDF
    Split a PDF file into custom defined sections
  • Creates a PDF file from URL
    Creates a PDF file from URL
  • Add a Global Variable
    Add a Global Variable
  • Delete a Global Variable
    Delete a Global Variable
  • Get a Global Variable
    Get a Global Variable
  • List Global Variables
    List Global Variables
  • Add a Perm File
    Add a Perm File
  • Delete a Perm File
    Delete a Perm File
  • Get a Perm File
    Get a Perm File
  • List Perm Files
    List Perm Files
  • Add a Temporary File and Recieve a URL
    Add a Temporary File and Recieve a URL
  • Text Contains
    Text Contains
  • Validate a bic
    Checks if bic is valid
  • Validates an email and correct it
    Validates an email address matching it with standards and eventually corrects it
  • Validate an IBAN
    Checks if IBAN is valid
  • Validate vat with Countrycode and plain ID
    Validates vat with Countrycode and plain ID
  • Checks validity of a VAT ID
    Checks if VAT number and ID is valid
  • Verify a Domain
    Checks if domain is valid
  • Word Merge
    Word Merge
  • Any other action you can think up

SysAid
  • Custom action
    Custom action in SysAid (Custom)
  • Add Agent to Groups
    Add a specific Agent to one or more existing user groups in your SysAid account.
  • Add End User to Groups
    Add a specific end user to one or more existing user groups in your SysAid account.
  • Add Activity to a Service Record
    Add a time-tracked activity entry to an existing service record. Activities typically represent work performed, such as troubleshooting, communication, or on-site visits. To learn more about activities.
  • Add a Note to a Service Record
    Add an internal or public note to an existing service record.
  • Convert Agent to End User
    Convert an existing Agent into an End user. This action removes the Agent's elevated permissions and system roles, effectively transitioning them to a standard user profile. Admin group memberships, roles, and access rights associated with the Agent role will be removed as part of this conversion.
  • Convert End User to Agent
    Convert an existing end user into an Agent. This action grants the user agent-level permissions and enables them to be assigned to service records, join support groups, and access agent-only functionality. Group memberships, roles, and access rights associated with the agent role will be removed as part of this conversion.
  • Create a New Agent
    Create a new IT Agent user in your SysAid account. This person will be able to access and manage service records.
  • Create a New Asset
    Create a new asset in your SysAid account
  • Create a New Attachment
    Finalize new attachment creation after the initial call to generate_presigned_url. The is the 3rd call made by the client in the creation flow (1st is generating a presigned URL, 2nd - uploading the object to storage using the presigned URL).
  • Create a New Configuration Item (CI)
    Creates a new Configuration Item (CI)
  • Create a CI Relation Type
    Create a new CI relation type
  • Create a New Company
    Create a new company in your SysAid account.
  • Create a New End User
    Creates a new end user in your SysAid account.
  • Create a New Group
    Creates a new user group in your SysAid account.
  • Create a CI Relation For a Given CI ID
    Creates a CI relation for a given CI ID
  • Create a Service Record
    Create a new service record (ticket) in your SysAid account.
  • Delete Agent
    Permanently delete an Agent from your SysAid account using their unique ID. This action is irreversible. Once deleted, the Agent's data cannot be recovered. Use this endpoint with caution to remove agents who no longer require access to the system.
  • Delete Asset by ID
    Delete an asset from your SysAid account, this action is irreversible
  • Delete a CI by ID
    Delete a CI using it's ID. All links that use this CI will be removed. Once deleted, the data cannot be recovered
  • Delete a CI Relation Type by ID
    Delete the CI relation type. All CI links that use this relation type will be removed. Once deleted, the data cannot be recovered
  • Delete Company by ID
    Delete a company by its ID.
  • Delete End User
    Permanently delete an end user from your SysAid account using their unique ID. This action is irreversible. Once deleted, the end users' data cannot be recovered. Use this endpoint with caution to remove users who no longer require access to the system.
  • Delete a CI Relation For a Given CI ID
    Permanently deletes a CI relation for a given CI using its unique ID
  • Delete a Service Record
    Permanently deletes a service record using its unique ID. This action is irreversible and will remove the record and all associated data from your SysAid account. Deleting a service record may affect reporting, audit trails, or related workflows.
  • Generates a Presigned URL for an Attachment Upload
    The 1st step in the new attachment creation flow - a request to generate a presigned URL. that the client can use to upload an attachment.
  • Get Agent by ID
    Retrieve detailed information about a specific Agent using their unique SysAid ID.
  • Get List of Agents
    Retrieve a paginated list of agents in your account. Each agent record includes personal details, contact information, role-specific attributes, group membership, and company association.
  • Get Asset by ID
    Retrieve an Asset by ID
  • Get List of Assets
    Retrieve a paginated list of assets in your SysAid account.
  • Get Category Hierarchy
    Returns a hierarchical list of categories.
  • Get Configuration Item (CI) by ID.
    Retrieve a Configuration Item (CI) by ID.
  • Get CI Relation Types
    Retrieve a list of CI relation types configured in SysAid
  • Get CI Relations for a Specific CI by ID
    Retrieve all CI relations for a specific CI by its ID
  • Get List of Configuration Item (CI) Subtypes by CI Type ID.
    Retrieve a list of all available Configuration Item (CI) subtypes for the specific CI type.
  • Get List of Configuration Item (CI) Types.
    Retrieve a list of Configuration Item (CI) types.
  • Get List of Configuration Items (CIs)
    Retrieves a list of Configuration Items (CIs) from your SysAid CMDB.
  • Get List of Companies
    Retrieve a list of all companies configured in your SysAid account.
  • Get Company by ID
    Retrieve a company by its ID.
  • Get End User by ID
    Retrieve detailed information about a specific end user using their unique SysAid ID.
  • Get List of End Users
    Retrieve a paginated list of end users in your SysAid account.
  • Get Group by ID
    Retrieve detailed information about a specific group using its unique ID.
  • Get Group Members
    Retrieve a list of all users assigned to a specific group by its unique ID.
  • Get List of Groups
    Retrieve a list of all user groups in your SysAid account.
  • Get Indexes
    Retrieve a list of available field indexes used across SysAid entities (such as service records, users, assets, etc.). Use this endpoint to dynamically discover which fields can be used for building advanced queries or filters in your integration.
  • Get a Service Record by ID
    Retrieve the full details of a specific service record using its unique SysAid ID.
  • Get Service Record's Action Items
    Allows to retrieve service record's action items.
  • Get Service Record Template by ID
    Get a service record template by ID.
  • Get Service Record Template by Service Record ID
    Get a template by the service record ID.
  • Remove Agent from Groups
    Remove a specific Agent from one or more user groups. Removing an agent from all groups may affect their access permissions and assignment behavior.
  • Remove End User from Groups
    Remove a specific End User from one or more user groups.
  • Resolve a Service Record
    Mark a service record as resolved. Use this endpoint to update the status of an open ticket to indicate that the issue has been addressed.
  • Search Service Records by Specific Parameters
    Search for service records based on filters, fields or customized query parameters. You can filter records using fields such as status, category, priority, assigned group or agent, creation date, and more.
  • Send a Message from a Service Record
    Send an email notification directly from a specific service record to an end user or agent.
  • Update Agent Details
    Update the details of an existing Agent identified by their SysAid ID. The new values provided will overwrite existing values.
  • Update an Asset
    Update the details of an existing asset. Existing fields will be overwritten with newly provided information
  • Update the Configuration Item (CI) by ID
    Update the Configuration Item (CI) by ID
  • Update a CI Relation Type by ID
    Updates the CI relation type. Note: Only custom CI relation types can be updated. Standard CI relation types can't be updated
  • Update a Company
    Update the details of an existing company in your SysAid account.
  • Update End User Details
    Update the details of an existing end user identified by their SysAid ID. The new values provided will overwrite existing values.
  • Update Service Record Details
    Update the details of an existing service record using its unique SysAid ID.
  • Updates An Action Item Status
    Allows to update the service record's action item status.
  • Any other action you can think up

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