Rating
4.9
Pre-built
150+
integrations
Total
100+
active users
avg
2 min
to connect
Custom Connections
Available
via HTTP connector
Build Powerful Workflows, fast
Triggers
When this happens…
SysAid
- Service Record Created - Advanced Real-timeFires when a new service record is created in SysAid containing a raw JSON of data.
- Service Record Created - Standard Real-timeFires when a new service record is created in SysAid containing a standard list of properties.
- Service Record Updated - Advanced Real-timeFires when a service record is updated in SysAid containing a raw JSON of data.
- Service Record Updated - Standard Real-timeFires when a service record is updated in SysAid containing a standard list of properties.
Any other trigger you can think up
Actions
Do this…
0codekit
- Custom actionCustom action in (Custom)
- Entity DetectionDetects Entities
- Language DetectionDetects Language
- Mood DetectionDetects Mood
- Picture Object RecognitionRecognizes Object in Picture
- Picture Text RecognitionRecognizes Text in Picture
- Translate TextTranslates Text
- Calculate BMICalculates BMI
- Calculate Geo DistanceGet Distance Between two adresses
- Run Javascript CodeRun Javascript Code
- Run Python CodeRun Python Code
- Convert CSV to JSONConverts CSV to JSON
- Convert CurrencyConverts Currency
- Convert IP to GeoConverts IP to Geo
- Convert ISO to NationConverts ISO to Nation
- Convert Nation to ISOConverts Nation to ISO
- Crypto DecryptCrypto Decrypt
- Crypto EncryptCrypto Encrypt
- Crypto HashCrypto Hash
- Current MonthCurrent Month
- Current WeekCurrent Week
- Current Week from DateCurrent Week from Date
- Current Week from Unix TimestampCurrent Week from Unix Timestamp
- Current Week only with Week NumberCurrent Week only with Week Number
- Current Week with Week Number and YearCurrent Week with Week Number and Year
- Holidays in Specific Country and YearHolidays in Specific Country and Year
- Is Given Date is Weekend, with FormatIs Given Date is Weekend, with Format
- Is Given Date is WeekendIs Given Date is Weekend
- Specific Month and YearSpecific Month and Year
- Convert Between Timezones with DateConvert Between Timezones with Date
- Convert Between Timezones with Unix TimestampConvert Between Timezones with Unix Timestamp
- Get a Random CityGet a Random City
- Get Random NameGet Random Name
- Get Random Name with GenderGet Random Name with Gender
- Get a NumberGet Random Name
- Decode a QRCodeDecode a QRCode
- Generate a QRCodeGenerate a QRCode
- Create Shortened UrlCreate Shortened Url
- Create Custom Shortened UrlCreate Custom Shortened Url
- Delete Shortened UrlDelete Shortened Url
- Get a Shortened UrlGet a Shortened Url
- List Shortened UrlsList Shortened Urls
- Update Shortened UrlUpdate Shortened Url
- Image ExifImage Exif
- Lookup VAT RatesLooksup VAT Rates
- Advanced Switch with URLAdvanced Switch with URL
- Detect GenderDetect Gender
- Create a SchedulerCreate a Scheduler
- Delete a SchedulerDelete a Scheduler
- List SchedulersList Schedulers
- Split NameSplit Name
- URL ExpanderURL Expander
- UTM BuildUTM Build
- UTM ParseUTM Parse
- Gets PDF page countGet the page count from a PDF file either via url or buffer
- Creates a PDF from HTMLCreates a PDF file from HTML
- Merges multiple PDFsMerge multiple PDF files into a single PDF
- Splits a PDFSplit a PDF file into custom defined sections
- Creates a PDF file from URLCreates a PDF file from URL
- Add a Global VariableAdd a Global Variable
- Delete a Global VariableDelete a Global Variable
- Get a Global VariableGet a Global Variable
- List Global VariablesList Global Variables
- Add a Perm FileAdd a Perm File
- Delete a Perm FileDelete a Perm File
- Get a Perm FileGet a Perm File
- List Perm FilesList Perm Files
- Add a Temporary File and Recieve a URLAdd a Temporary File and Recieve a URL
- Text ContainsText Contains
- Validate a bicChecks if bic is valid
- Validates an email and correct itValidates an email address matching it with standards and eventually corrects it
- Validate an IBANChecks if IBAN is valid
- Validate vat with Countrycode and plain IDValidates vat with Countrycode and plain ID
- Checks validity of a VAT IDChecks if VAT number and ID is valid
- Verify a DomainChecks if domain is valid
- Word MergeWord Merge
Any other action you can think up
SysAid
- Custom actionCustom action in SysAid (Custom)
- Add Agent to GroupsAdd a specific Agent to one or more existing user groups in your SysAid account.
- Add End User to GroupsAdd a specific end user to one or more existing user groups in your SysAid account.
- Add Activity to a Service RecordAdd a time-tracked activity entry to an existing service record. Activities typically represent work performed, such as troubleshooting, communication, or on-site visits. To learn more about activities.
- Add a Note to a Service RecordAdd an internal or public note to an existing service record.
- Convert Agent to End UserConvert an existing Agent into an End user. This action removes the Agent's elevated permissions and system roles, effectively transitioning them to a standard user profile. Admin group memberships, roles, and access rights associated with the Agent role will be removed as part of this conversion.
- Convert End User to AgentConvert an existing end user into an Agent. This action grants the user agent-level permissions and enables them to be assigned to service records, join support groups, and access agent-only functionality. Group memberships, roles, and access rights associated with the agent role will be removed as part of this conversion.
- Create a New AgentCreate a new IT Agent user in your SysAid account. This person will be able to access and manage service records.
- Create a New AssetCreate a new asset in your SysAid account
- Create a New AttachmentFinalize new attachment creation after the initial call to generate_presigned_url. The is the 3rd call made by the client in the creation flow (1st is generating a presigned URL, 2nd - uploading the object to storage using the presigned URL).
- Create a New Configuration Item (CI)Creates a new Configuration Item (CI)
- Create a CI Relation TypeCreate a new CI relation type
- Create a New CompanyCreate a new company in your SysAid account.
- Create a New End UserCreates a new end user in your SysAid account.
- Create a New GroupCreates a new user group in your SysAid account.
- Create a CI Relation For a Given CI IDCreates a CI relation for a given CI ID
- Create a Service RecordCreate a new service record (ticket) in your SysAid account.
- Delete AgentPermanently delete an Agent from your SysAid account using their unique ID. This action is irreversible. Once deleted, the Agent's data cannot be recovered. Use this endpoint with caution to remove agents who no longer require access to the system.
- Delete Asset by IDDelete an asset from your SysAid account, this action is irreversible
- Delete a CI by IDDelete a CI using it's ID. All links that use this CI will be removed. Once deleted, the data cannot be recovered
- Delete a CI Relation Type by IDDelete the CI relation type. All CI links that use this relation type will be removed. Once deleted, the data cannot be recovered
- Delete Company by IDDelete a company by its ID.
- Delete End UserPermanently delete an end user from your SysAid account using their unique ID. This action is irreversible. Once deleted, the end users' data cannot be recovered. Use this endpoint with caution to remove users who no longer require access to the system.
- Delete a CI Relation For a Given CI IDPermanently deletes a CI relation for a given CI using its unique ID
- Delete a Service RecordPermanently deletes a service record using its unique ID. This action is irreversible and will remove the record and all associated data from your SysAid account. Deleting a service record may affect reporting, audit trails, or related workflows.
- Generates a Presigned URL for an Attachment UploadThe 1st step in the new attachment creation flow - a request to generate a presigned URL. that the client can use to upload an attachment.
- Get Agent by IDRetrieve detailed information about a specific Agent using their unique SysAid ID.
- Get List of AgentsRetrieve a paginated list of agents in your account. Each agent record includes personal details, contact information, role-specific attributes, group membership, and company association.
- Get Asset by IDRetrieve an Asset by ID
- Get List of AssetsRetrieve a paginated list of assets in your SysAid account.
- Get Category HierarchyReturns a hierarchical list of categories.
- Get Configuration Item (CI) by ID.Retrieve a Configuration Item (CI) by ID.
- Get CI Relation TypesRetrieve a list of CI relation types configured in SysAid
- Get CI Relations for a Specific CI by IDRetrieve all CI relations for a specific CI by its ID
- Get List of Configuration Item (CI) Subtypes by CI Type ID.Retrieve a list of all available Configuration Item (CI) subtypes for the specific CI type.
- Get List of Configuration Item (CI) Types.Retrieve a list of Configuration Item (CI) types.
- Get List of Configuration Items (CIs)Retrieves a list of Configuration Items (CIs) from your SysAid CMDB.
- Get List of CompaniesRetrieve a list of all companies configured in your SysAid account.
- Get Company by IDRetrieve a company by its ID.
- Get End User by IDRetrieve detailed information about a specific end user using their unique SysAid ID.
- Get List of End UsersRetrieve a paginated list of end users in your SysAid account.
- Get Group by IDRetrieve detailed information about a specific group using its unique ID.
- Get Group MembersRetrieve a list of all users assigned to a specific group by its unique ID.
- Get List of GroupsRetrieve a list of all user groups in your SysAid account.
- Get IndexesRetrieve a list of available field indexes used across SysAid entities (such as service records, users, assets, etc.). Use this endpoint to dynamically discover which fields can be used for building advanced queries or filters in your integration.
- Get a Service Record by IDRetrieve the full details of a specific service record using its unique SysAid ID.
- Get Service Record's Action ItemsAllows to retrieve service record's action items.
- Get Service Record Template by IDGet a service record template by ID.
- Get Service Record Template by Service Record IDGet a template by the service record ID.
- Remove Agent from GroupsRemove a specific Agent from one or more user groups. Removing an agent from all groups may affect their access permissions and assignment behavior.
- Remove End User from GroupsRemove a specific End User from one or more user groups.
- Resolve a Service RecordMark a service record as resolved. Use this endpoint to update the status of an open ticket to indicate that the issue has been addressed.
- Search Service Records by Specific ParametersSearch for service records based on filters, fields or customized query parameters. You can filter records using fields such as status, category, priority, assigned group or agent, creation date, and more.
- Send a Message from a Service RecordSend an email notification directly from a specific service record to an end user or agent.
- Update Agent DetailsUpdate the details of an existing Agent identified by their SysAid ID. The new values provided will overwrite existing values.
- Update an AssetUpdate the details of an existing asset. Existing fields will be overwritten with newly provided information
- Update the Configuration Item (CI) by IDUpdate the Configuration Item (CI) by ID
- Update a CI Relation Type by IDUpdates the CI relation type. Note: Only custom CI relation types can be updated. Standard CI relation types can't be updated
- Update a CompanyUpdate the details of an existing company in your SysAid account.
- Update End User DetailsUpdate the details of an existing end user identified by their SysAid ID. The new values provided will overwrite existing values.
- Update Service Record DetailsUpdate the details of an existing service record using its unique SysAid ID.
- Updates An Action Item StatusAllows to update the service record's action item status.
Any other action you can think up
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