Responsibilities

• Process vendor invoices, employee reimbursements, and payment requests accurately and on a timely basis in accordance with company policies and approval workflows
• Ensure all invoices and payment requests are properly reviewed, validated, and supported with complete documentation prior to processing
• Perform detailed checks on invoice accuracy, including vendor details, tax treatment, PO matching, approval requirements, and supporting documentation completeness
• Assess invoice compliance and determine the correct handling of VAT/GST and withholding tax requirements based on local regulatory rules and invoice contents
• Review and interpret vendor invoices carefully to identify inconsistencies, missing information, tax implications, and potential compliance risks
• Ensure timely and accurate payment processing while maintaining strong internal controls
• Maintain a service-level commitment of responding to internal and external inquiries within 48 hours and proactively drive resolution of all outstanding issues through closure
• Closely monitor pending approvals, missing documentation, disputed invoices, and unresolved items to ensure proper and timely follow-through
• Coordinate with vendors, procurement teams, business stakeholders, and external parties to resolve invoice and payment-related concerns promptly
• Prepare AP aging reports, reconciliation schedules, and support month-end and year-end closing activities
• Maintain accurate vendor master records and support vendor onboarding and compliance checks
• Identify process bottlenecks, operational inefficiencies, and control gaps within AP operations and recommend scalable improvements
• Support audit requests and ensure proper record retention and documentation compliance

Automation & AI Mindset

We are specifically looking for someone who:

• Has a strong automation and AI-first mindset
• Loves improving and automating manual processes wherever possible
• Constantly looks for opportunities to streamline workflows, reduce repetitive tasks, and enhance operational efficiency
• Is comfortable working with workflow automation platforms, finance systems, and emerging AI technologies
• Thinks critically about how AP processes can be optimized for scale, accuracy, and better employee/vendor experience

Qualifications

• Bachelor’s degree in Accountancy, Finance, or related field
• Minimum 4-6 years of Accounts Payable or general accounting experience, preferably in a multinational or fast-paced environment
• Strong understanding of AP operations, invoice validation, procure-to-pay (P2P) processes, and financial controls
• Familiarity with VAT/GST and withholding tax rules and practical application in invoice processing
• Proven ability to independently review and assess invoice compliance and supporting documentation
• Strong analytical, organizational, and problem-solving skills
• Excellent attention to detail and ability to identify discrepancies and process gaps
• Strong follow-through and accountability in managing pending items through resolution
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a dynamic environment
• Experience using ERP systems such as NetSuite, Levelpath, Coupa, or similar platforms
• Advanced proficiency in Microsoft Excel and Google Workspace tools

Preferred Qualifications

• Experience supporting finance transformation or AP automation initiatives
• Exposure to workflow automation tools and AI-enabled business process solutions
• Experience working in a global organization or shared services environment
• Continuous improvement or process optimization experience is highly preferred

Why Join Workato?

• Be part of a fast-growing global technology company
• Work in a collaborative and innovative environment
• Gain exposure to cutting-edge automation and AI technologies
• Opportunity to contribute directly to finance transformation and operational excellence
• Competitive compensation and benefits package

(REQ ID: 2800)