Changelog

Workato Go is now live, providing all employees with a single, intelligent workspace to search, create, and connect across their organization.

• Unified enterprise search: Instantly find information across Confluence, Google Drive, Jira, Gmail, Calendar, and public Slack channels from one place.
• AI-powered chat and summarization: Use Matrix’s AI to generate content, summarize documents, and get quick answers informed by both company and world knowledge.
• Org chart and directory: Discover colleagues, view team structures, and connect with anyone in the company using the interactive org chart.
• Seamless integration: Access Matrix as your Chrome homepage and via Okta for a frictionless experience.
• Continuous improvement: Frequent updates and a built-in feedback button ensure Matrix evolves with employee needs.

Learn more in the Workato GO documentation.

Workato’s Agent Studio is now available, providing a no-code platform for building, testing, and deploying AI Agents (“Genies”) to automate business processes across IT, HR, Sales, and more.

• No-code Genie builder: Create custom AI agents in minutes with a drag-and-drop interface—no engineering required.
• Agentic skills & organizational context: Genies can safely take action in thousands of enterprise apps and operate within your unique business processes.
• One-click deployment: Distribute Genies to Slack, Microsoft Teams and Workato Go with a simple install experience.
• Enterprise-grade security & governance: Built-in guardrails, role-based access, audit trails, and compliance with SOC2, PCI, and ISO standards.
• Agent Auth: Genies collect authentication from end users and perform skills on their behalf.
• Proactive action: Genies can be assigned tasks from business apps and assist your workforce to act on them.
• Approvals: Genies get user consent before performing privileged actions and collect approvals from managers that adhere to your existing business processes.

Learn more in the Workato Agent Studio documentation.

Workato’s Model Context Protocol (MCP) now enables AI models and Genies to seamlessly access both internal and external tools through a unified interface in AI Hub.

• Unified MCP server catalog: Discover all MCP servers in one place.
• Seamless APIM integration: Turn any APIM collection on Workato into an remote MCP server.
• Compatibility: Compatible with leading MCP clients - Claude desktop, Anthropic/OpenAI APIs, Cursor, Windsurf.
• Secure proxy infrastructure: All requests to external servers are proxied through Workato, ensuring security and governance.
• Performance and scalability: Supports 50+ external servers per workspace with minimal latency and robust security.

Learn more in the Workato MCP documentation.

New limits for project and environment properties are now live in Workato, offering more flexibility and easier management.

• Environment properties: increased from 100 → 1,000
• Project properties: increased from 200 per environment → 1,000 per project (up to 2,000 total per recipe!)
• Property names are now limited to 100 characters; values to 1,024 characters.
• Attempts to update properties beyond the new length limits will result in an error message.
• Workspaces with existing properties above the new length limits receive custom ones to prevent disruption. They will be reset to defaults on September 1, 2025, unless exceptions were approved through a CSM.