Zendesk and Zoho Projects integrations and automations

Seamlessly connect Zendesk and Zoho Projects. Automate workflows, and boost efficiency with Workato.

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4.9

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100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Build powerful workflows, fast

Triggers

When this happens…

Zendesk
  • New organization
    New organization in Zendesk
  • New ticket
    New ticket in Zendesk
  • New ticket Real-time
    New ticket in Zendesk
  • New/updated records Batch
    Trigger processes batches of new or updated records
  • New user
    New user in Zendesk
  • New/updated organization
    New/updated organization in Zendesk
  • New/updated ticket
    New/updated ticket in Zendesk
  • New/updated ticket Real-time
    New/updated ticket in Zendesk
  • New/updated user
    New/updated user in Zendesk

    • Any other trigger you can think up

Zoho Projects
  • Custom HTTP Poll
    Poll any Zoho Projects API endpoint for changes
  • New project
    Triggers when a new project is created
  • New task
    Triggers when a new task is created
  • New time log
    Triggers when a new time log is created

    • Any other trigger you can think up

Actions

Do this…

Zendesk
  • Custom action
    Custom action in Zendesk (Custom)
  • Create organization membership
    Create organization membership in Zendesk
  • Bulk update tickets
    Bulk update tickets in Zendesk
  • Create/update records Batch
    Upsert records in Zendesk
  • Solve ticket
    Solve ticket in Zendesk
  • Create custom object record
    Create custom object record in Zendesk
  • Create organization
    Create organization in Zendesk
  • Create relationship record
    Create relationship record in Zendesk
  • Create ticket
    Create ticket in Zendesk
  • Upload attachment
    Upload attachment to Zendesk
  • Create user
    Create user in Zendesk
  • Delete custom object record by ID
    Delete custom object record in Zendesk
  • Delete relationship record by ID
    Delete relationship record in Zendesk
  • Delete ticket
    Delete ticket in Zendesk
  • Get custom object record by ID
    Get custom object record in Zendesk
  • Get organization details by ID
    Get organization details in Zendesk
  • Get organizations by external IDs Batch
    Get organizations in Zendesk
  • Get relationship record(s) Batch
    Get relationship record(s) in Zendesk
  • Get ticket details by ID
    Get ticket details in Zendesk
  • Get comments for ticket Batch
    Get comments for a ticket in Zendesk
  • Get list of tickets by external IDs Batch
    Get list of tickets by external IDs in Zendesk
  • Get user details by ID
    Get user details in Zendesk
  • Get list of custom object records by external IDs Batch
    Get custom object records in Zendesk
  • List user identities Batch
    Get user identity details in Zendesk
  • Get group by name
    Get group by name group in Zendesk
  • Search organization member Batch
    Search for a organization member in Zendesk
  • Search organizations Batch
    Search for organizations in Zendesk
  • Search tickets Batch
    Search for tickets in Zendesk
  • Search users Batch
    Search for users in Zendesk
  • Update custom object record
    Update custom object record in Zendesk
  • Update organization
    Update organization in Zendesk
  • Update ticket
    Update ticket in Zendesk
  • Update user
    Update user in Zendesk

    • Any other action you can think up

Zoho Projects
  • Create project
    Create a new project in Zoho Projects
  • Create task
    Create a new task in a project
  • Create Time Log
    Create a new time log entry
  • Custom DELETE Request
    Make a custom DELETE request to any Zoho Projects API endpoint
  • Custom GET Request
    Make a custom GET request to any Zoho Projects API endpoint
  • Custom POST Request
    Make a custom POST request to any Zoho Projects API endpoint
  • Custom PUT Request
    Make a custom PUT request to update data via any Zoho Projects API endpoint
  • Delete Time Log
    Delete a time log entry
  • Generic API Call
    Make any HTTP request (GET, POST, PUT, DELETE) to Zoho Projects API
  • Get portal details
    Retrieve detailed information about a Zoho Projects portal
  • Get Time Log Reports
    Generate time log reports with filtering and grouping options
  • Get Time Logs
    Retrieve time logs from a project or portal
  • Update Time Log
    Update an existing time log entry

    • Any other action you can think up

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