Do everything in one place
Customize your Okta and Zendesk integration with the following
triggers and actions.
Triggers
When this happens…
Okta
- New eventsTriggers when a new event is created in Okta
- New events Real-timeTriggers immediately when a new event is created in Okta
- Scheduled event search using filter BatchScheduled event search using filter in Okta
Any other trigger you can think up
Zendesk
- New organizationNew organization in Zendesk
- New ticketNew ticket in Zendesk
- New ticket Real-timeNew ticket in Zendesk
- New/updated records BatchTrigger processes batches of new or updated records
- New userNew user in Zendesk
- New/updated organizationNew/updated organization in Zendesk
- New/updated ticketNew/updated ticket in Zendesk
- New/updated ticket Real-timeNew/updated ticket in Zendesk
- New/updated userNew/updated user in Zendesk
Any other trigger you can think up
Actions
Do this…
Okta
- Custom actionCustom action in Okta (Custom)
- Activate userActivate user in Okta
- Add user to groupAdds an existing user to a group in Okta
- Create userCreate user in Okta
- Deactivate userDeactivate user in Okta
- Delete userDelete user in Okta
- Expire an existing user passwordExpire an existing user’s password in Okta
- Get group members BatchRetrieves the list of members of a group in Okta
- Get groups by name BatchRetrieves groups by name in Okta
- Get user by IDGet user by ID in Okta
- Get user groups BatchGet user groups in Okta
- Get recent log on events by IP address BatchGet recent log on events by IP address in Okta
- Get recent log on events by user BatchGet recent log on events by user in Okta
- List applications assigned to user BatchList applications assigned to user in Okta
- Remove user from groupRemoves an existing user from a group in Okta
- Reset forgotten user passwordReset an existing user’s forgotten password in Okta
- Reset user passwordReset user password in Okta
- Search Users BatchSearch users in Okta
- Suspend userSuspends an existing user in Okta
- Unsuspend userUnsuspend an existing user in Okta
- Update userUpdate user in Okta
Any other action you can think up
Zendesk
- Custom actionCustom action in Zendesk (Custom)
- Create organization membershipCreate organization membership in Zendesk
- Bulk update ticketsBulk update tickets in Zendesk
- Create/update records BatchUpsert records in Zendesk
- Solve ticketSolve ticket in Zendesk
- Create custom object recordCreate custom object record in Zendesk
- Create organizationCreate organization in Zendesk
- Create relationship recordCreate relationship record in Zendesk
- Create ticketCreate ticket in Zendesk
- Upload attachmentUpload attachment to Zendesk
- Create userCreate user in Zendesk
- Delete custom object record by IDDelete custom object record in Zendesk
- Delete relationship record by IDDelete relationship record in Zendesk
- Delete ticketDelete ticket in Zendesk
- Get custom object record by IDGet custom object record in Zendesk
- Get organization details by IDGet organization details in Zendesk
- Get organizations by external IDs BatchGet organizations in Zendesk
- Get relationship record(s) BatchGet relationship record(s) in Zendesk
- Get ticket details by IDGet ticket details in Zendesk
- Get comments for ticket BatchGet comments for a ticket in Zendesk
- Get list of tickets by external IDs BatchGet list of tickets by external IDs in Zendesk
- Get user details by IDGet user details in Zendesk
- Get list of custom object records by external IDs BatchGet custom object records in Zendesk
- List user identities BatchGet user identity details in Zendesk
- Get group by nameGet group by name group in Zendesk
- Search organization member BatchSearch for a organization member in Zendesk
- Search organizations BatchSearch for organizations in Zendesk
- Search tickets BatchSearch for tickets in Zendesk
- Search users BatchSearch for users in Zendesk
- Update custom object recordUpdate custom object record in Zendesk
- Update organizationUpdate organization in Zendesk
- Update ticketUpdate ticket in Zendesk
- Update userUpdate user in Zendesk
Any other action you can think up
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