Do everything in one place

Customize your Freshservice and XML parser by Workato integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Create incident
    Create incident in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Custom action
    Custom action in Freshservice
  • Get requester by ID
    Get requester by ID in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

  • Show all 8
XML parser by Workato
  • Parse XML document
    Parse XML document
  • Any other action you can think up

Let us tailor your Freshservice and XML parser by Workato integrations

Pre-built Freshservice and XML parser by Workato Automations

See more

The wonders of Workato

Easily set up as many intelligent automations you need.
1000s of ready-to-use templates
Accelerate work with intelligent automation
Do it yourself, faster
Build bots. Put them to work

Market leaders run on Workato