Do everything in one place

Customize your SendGrid and Zendesk Sunshine integration with the following triggers and actions.

Triggers

When this happens…

Zendesk Sunshine
  • New organization
    New organization in Zendesk Sunshine
  • New ticket
    New ticket in Zendesk Sunshine
  • New ticket Real-time
    New ticket in Zendesk Sunshine
  • New user
    New user in Zendesk Sunshine
  • New/updated records Batch
    New/updated records in Zendesk Sunshine
  • New/updated organization
    New/updated organization in Zendesk Sunshine
  • New/updated ticket
    New/updated ticket in Zendesk Sunshine
  • New/updated ticket Real-time
    New/updated ticket in Zendesk Sunshine
  • New/updated user
    New/updated user in Zendesk Sunshine
  • Any other trigger you can think up

  • Show all 9

Actions

Do this…

SendGrid
  • Custom action
    Custom action in SendGrid (Custom)
  • Add recipient to list
    Add recipient to list in SendGrid
  • Create or update recipient
    Create or update (upsert) recipient in SendGrid
  • Search recipient
    Search recipient in SendGrid
  • Send email
    Send email in SendGrid
  • Any other action you can think up

Zendesk Sunshine
  • Custom action
    Custom action in Zendesk Sunshine (Custom)
  • Create organization membership
    Create organization membership in Zendesk Sunshine
  • Bulk update tickets
    Bulk update tickets in Zendesk Sunshine
  • Create/update records Batch
    Upsert records in Zendesk Sunshine
  • Solve ticket
    Solve ticket in Zendesk Sunshine
  • Create custom object record
    Create custom object record in Zendesk Sunshine
  • Create organization
    Create organization in Zendesk Sunshine
  • Create relationship record
    Create relationship record in Zendesk Sunshine
  • Create ticket
    Create ticket in Zendesk Sunshine
  • Upload attachment
    Upload attachment to Zendesk Sunshine
  • Create user
    Create user in Zendesk Sunshine
  • Delete custom object record by ID
    Delete custom object record in Zendesk Sunshine
  • Delete relationship record by ID
    Delete relationship record in Zendesk Sunshine
  • Delete ticket
    Delete ticket in Zendesk Sunshine
  • Get custom object record by ID
    Get custom object record in Zendesk Sunshine
  • Get organization details by ID
    Get organization details in Zendesk Sunshine
  • Get organization by external IDs
    Get organizations in Zendesk Sunshine
  • Get relationship record(s)
    Get relationship record(s) in Zendesk Sunshine
  • Get ticket details by ID
    Get ticket details in Zendesk Sunshine
  • Get comments for ticket
    Get comments for a ticket in Zendesk Sunshine
  • Get list of tickets by external IDs
    Get list of tickets by external IDs in Zendesk Sunshine
  • Get user details by ID
    Get user details in Zendesk Sunshine
  • Get list of custom object records by external IDs
    Get custom object records in Zendesk Sunshine
  • List user identities
    Get user identity details in Zendesk Sunshine
  • Search groups
    Search for a group in Zendesk Sunshine
  • Search organization member
    Search for a organization member in Zendesk Sunshine
  • Search organizations
    Search for organizations in Zendesk Sunshine
  • Search tickets
    Search for tickets in Zendesk Sunshine
  • Search users
    Search for users in Zendesk Sunshine
  • Update custom object record
    Update custom object record in Zendesk Sunshine
  • Update organization
    Update organization in Zendesk Sunshine
  • Update ticket
    Update ticket in Zendesk Sunshine
  • Update user
    Update user in Zendesk Sunshine
  • Any other action you can think up

  • Show all 33

Let us tailor your SendGrid and Zendesk Sunshine integrations

Pre-built SendGrid and Zendesk Sunshine Automations

See more

The wonders of Workato

Easily set up as many intelligent automations you need.
1000s of ready-to-use templates
Accelerate work with intelligent automation
Do it yourself, faster
Build bots. Put them to work

Market leaders run on Workato