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Customize your JIRA Service Desk and Namely integration with the following
triggers and actions.
Triggers
When this happens…
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Namely
- New eventNew event in Namely
- New employee profileNew employee profile in Namely
- New/updated employee profileNew or updated employee profile in Namely
Any other trigger you can think up
Actions
Do this…
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
Namely
- Custom actionCustom action in Namely (Custom)
- Create status postPost new status on Namely
- Get employee profile details by IDGet employee profile details in Namely
- Post commentPost comment in Namely
- Search people profiles BatchSearch people profiles in Namely
- Update people profileUpdate people profile in Namely
Any other action you can think up
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