Intercom and RecipeOps by Workato integrations and automations

Do everything in one place

Customize your Intercom and RecipeOps by Workato integration with the following triggers and actions.

Triggers

When this happens…

Intercom
  • New company Real-time
    New company in Intercom
  • New contact
    New contact in Intercom
  • New conversation
    New conversation in Intercom
  • New user
    New user in Intercom
  • Updated contact
    Updated contact in Intercom
  • Updated conversation
    Updated conversation in Intercom
  • Updated user
    Updated user in Intercom

    • Any other trigger you can think up

RecipeOps by Workato
  • Usage threshold reached Real-time
    Triggers when usage thresholds are reached in 10% intervals
  • API concurrency threshold exceeded Real-time
    API concurrency threshold exceeded in workspace
  • On-prem agent disconnected Real-time
    On-prem agent disconnected
  • Job failed Real-time
    Receive notification when a job fails in specified recipes
  • Member invitation accepted Real-time
    Receive notification when an invitation is accepted
  • Package deployed Real-time
    Receive notification when a package is deployed
  • Recipe started Real-time
    Receive notification when a recipe is started
  • Recipe stopped by user Real-time
    Receive notification when a recipe is stopped by a user
  • Account connected Real-time
    Receive notification when an app is connected
  • Account disconnected Real-time
    Receive notification when an app is disconnected
  • Account credentials refresh failed Real-time
    Receive notification when an App fails to refresh its access credentials
  • Recipe stopped by Workato Real-time
    Receive notification when a recipe is stopped due to errors

    • Any other trigger you can think up

Actions

Do this…

Intercom
  • Custom action
    Custom action in Intercom (Custom)
  • Add conversation note
    Add conversation note in Intercom
  • Archive users Batch
    Archive users in Intercom
  • Get conversation by ID
    Get conversation by ID in Intercom
  • Reply to conversation as user
    Reply to a conversation in Intercom
  • Search conversations by user Batch
    Search conversations by user in Intercom
  • Search notes by user Batch
    Search notes by user in Intercom
  • Search segments by user Batch
    Search segments by user in Intercom
  • Search tags by user Batch
    Search tags by user in Intercom
  • Search user
    Search user in Intercom
  • Update user
    Update user in Intercom
  • Create/update users Batch
    Insert/update users in Intercom

    • Any other action you can think up

RecipeOps by Workato
  • Get recipe details
    Get recipe details of specified recipe
  • Search job history Batch
    Search job history of specified recipe
  • Rerun jobs Batch
    Rerun specified jobs
  • List connections Batch
    List connections
  • List recipes Batch
    List all recipes
  • Search recipes Batch
    Search recipes
  • Start recipe
    Start an inactive recipe
  • Stop recipe
    Stop an active recipe
  • Get account details
    Get account details

    • Any other action you can think up

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