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Customize your Facebook Page Management and Gainsight integration with the following triggers and actions.

Triggers

When this happens…

Facebook Page Management
  • New or updated conversation
    New or updated conversation in Facebook (custom)
  • New or updated post
    New or updated post in Facebook (custom)
  • Any other trigger you can think up

Gainsight
  • New record
    New record in Gainsight NXT
  • New records in batch
    New records in batches in Gainsight NXT
  • New updated record
    New/updated record in Gainsight NXT
  • New updated records in batch
    New/updated records in batches in Gainsight NXT
  • Any other trigger you can think up

Actions

Do this…

Facebook Page Management
  • Get comments for the post
    Get comments in Facebook (custom)
  • Get latest messages for the conversation
    Get latest messages in Facebook (custom)
  • Get latest posts for the page
    Get latest post in Facebook (custom)
  • Get page details
    Get page details in Facebook (custom)
  • Like comment
    Like a comment in Facebook (custom)
  • Reply to comment
    Reply to a comment in Facebook (custom)
  • Reply to message
    Reply to a message in Facebook (custom)
  • Any other action you can think up

Gainsight
  • Create company record/s
    Create company record/s in Gainsight NXT
  • Custom action
    Custom action in Gainsight NXT
  • Get record details
    Get record details by ID in Gainsight NXT
  • Get upsert request status
    Get upsert request status in Gainsight NXT by status ID
  • Search records
    Search records in Gainsight NXT
  • Update company record/s
    Update company record/s in Gainsight NXT
  • Upsert persons in bulk
    Upsert persons in bulk in Gainsight NXT
  • Upsert person
    Upsert person in Gainsight NXT
  • Any other action you can think up

  • Show all 8

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