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Customize your Freshservice and Fullstory integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Fullstory
  • New event Real-time
    New event in FullStory
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Create incident
    Create incident in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Custom action
    Custom action in Freshservice
  • Get requester by ID
    Get requester by ID in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

  • Show all 8
Fullstory
  • Custom action
    Custom action in FullStory
  • Get user
    Get User in FullStory
  • List user sessions
    List User sessions in FullStory
  • Any other action you can think up

Let us tailor your Freshservice and Fullstory integrations

Pre-built Freshservice and Fullstory Automations

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