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Customize your Freshdesk and Transmit Sms integration with the following triggers and actions.

Triggers

When this happens…

Freshdesk
  • Closed ticket
    Closed ticket in FreshDesk
  • Company created
    Company created in FreshDesk
  • Company updated
    Company updated in FreshDesk
  • New/updated ticket
    New or updated ticket in Freshdesk
  • Any other trigger you can think up

Transmit Sms
  • New SMS received to inbox
    New SMS received in inbox in transmitsms.com
  • New contact Real-time
    New contact added to transmitsms.com list
  • New message Real-time
    New SMS received to virtual number transmitsms.com
  • Any other trigger you can think up

Actions

Do this…

Freshdesk
  • Custom action
    Custom action in Freshdesk (Custom)
  • Add note to ticket
    Add note in FreshDesk
  • Create company
    Create company in FreshDesk
  • Create contact
    Create contact in FreshDesk
  • Create ticket
    Create ticket in FreshDesk
  • Get agent details
    Get agent details in FreshDesk
  • Get group details by ID
    Get group details in FreshDesk
  • Get ticket by ID
    Get ticket by ID from FreshDesk
  • Get user details
    Get user details from FreshDesk
  • Search companies
    Search companies in FreshDesk
  • Search contacts
    Search contacts in FreshDesk
  • Search tickets
    Search tickets from FreshDesk
  • Update company
    Update company in FreshDesk
  • Update contact
    Update contact in FreshDesk
  • Update ticket
    Update ticket in FreshDesk
  • Any other action you can think up

  • Show all 15
Transmit Sms
  • Add/Update contact
    Add or update a contact in transmitsms.com list
  • Delete contact
    Delete a contact in transmitsms.com list
  • Format number
    Formats a single mobile number in transmitsms.com
  • Get contact
    Gets contact information in transmitsms.com list
  • Send SMS
    Sends a SMS to a single mobile number in transmitsms.com
  • Send SMS to list
    Sends a SMS to a list of contacts in transmitsms.com
  • Any other action you can think up

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