Do everything in one place

Customize your Freshdesk and Sendoso integration with the following triggers and actions.

Triggers

When this happens…

Freshdesk
  • Closed ticket
    Closed ticket in FreshDesk
  • Company created
    Company created in FreshDesk
  • Company updated
    Company updated in FreshDesk
  • New/updated ticket
    New or updated ticket in Freshdesk
  • Any other trigger you can think up

Sendoso
  • New User
    New User in Sendoso
  • Updated Send Analytics
    Updated Send Analytics in Sendoso
  • Any other trigger you can think up

Actions

Do this…

Freshdesk
  • Custom action
    Custom action in Freshdesk (Custom)
  • Add note to ticket
    Add note in FreshDesk
  • Create company
    Create company in FreshDesk
  • Create contact
    Create contact in FreshDesk
  • Create ticket
    Create ticket in FreshDesk
  • Get agent details
    Get agent details in FreshDesk
  • Get group details by ID
    Get group details in FreshDesk
  • Get ticket by ID
    Get ticket by ID from FreshDesk
  • Get user details
    Get user details from FreshDesk
  • Search companies
    Search companies in FreshDesk
  • Search contacts
    Search contacts in FreshDesk
  • Search tickets
    Search tickets from FreshDesk
  • Update company
    Update company in FreshDesk
  • Update contact
    Update contact in FreshDesk
  • Update ticket
    Update ticket in FreshDesk
  • Any other action you can think up

  • Show all 15
Sendoso
  • Add User to Group
    Add User to Group
  • Create Group
    Create Group in Sendoso
  • Create Custom Template
    Create new Custom Template in Sendoso
  • Create Touch
    Create Touch in Sendoso
  • Create User
    Create User in Sendoso
  • Custom action
    Custom action in Sendoso
  • Delete Group
    Delete Group in Sendoso
  • Delete Touch
    Delete Touch in Sendoso
  • Delete User
    Delete User from Sendoso
  • Generate eGift Links
    Generate eGift Links in Sendoso
  • Get Send Analytics
    Get Send Analytics in Sendoso
  • Get Send Status
    Get Send Status in Sendoso
  • Get Custom Template
    Get Custom Template in Sendoso
  • Get Touch Details
    Get Touch Details in Sendoso
  • Get User
    Get User in Sendoso
  • List Active Touches
    List Active Touches in Sendoso
  • List Possible Gifts
    List all possible Gifts in Sendoso
  • List Group Members
    List Group Members in Sendoso
  • List Groups
    List Groups in Sendoso
  • List Sent Gifts
    List all sent Gifts in Sendoso
  • List Templates
    List Custom Templates in Sendoso
  • List Users
    List Users in Sendoso
  • Send Gift
    Send a Gift in Sendoso
  • Update an existing Touch
    Update an existing Touch in Sendoso
  • Any other action you can think up

  • Show all 24

Let us tailor your Freshdesk and Sendoso integrations

Pre-built Freshdesk and Sendoso Automations

See more

The wonders of Workato

Easily set up as many intelligent automations you need.
1000s of ready-to-use templates
Accelerate work with intelligent automation
Do it yourself, faster
Build bots. Put them to work

Market leaders run on Workato