Do everything in one place

Customize your Freshdesk and OneDrive integration with the following triggers and actions.

Triggers

When this happens…

Freshdesk
  • Closed ticket
    Closed ticket in FreshDesk
  • Company created
    Company created in FreshDesk
  • Company updated
    Company updated in FreshDesk
  • New/updated ticket
    New or updated ticket in Freshdesk
  • Any other trigger you can think up

OneDrive
  • New line in CSV file
    New line in CSV file in OneDrive
  • New file
    New file in OneDrive
  • New folder
    New folder in OneDrive
  • New/updated file
    New/updated file in OneDrive
  • Any other trigger you can think up

Actions

Do this…

Freshdesk
  • Custom action
    Custom action in Freshdesk (Custom)
  • Add note to ticket
    Add note in FreshDesk
  • Create company
    Create company in FreshDesk
  • Create contact
    Create contact in FreshDesk
  • Create ticket
    Create ticket in FreshDesk
  • Get agent details
    Get agent details in FreshDesk
  • Get group details by ID
    Get group details in FreshDesk
  • Get ticket by ID
    Get ticket by ID from FreshDesk
  • Get user details
    Get user details from FreshDesk
  • Search companies
    Search companies in FreshDesk
  • Search contacts
    Search contacts in FreshDesk
  • Search tickets
    Search tickets from FreshDesk
  • Update company
    Update company in FreshDesk
  • Update contact
    Update contact in FreshDesk
  • Update ticket
    Update ticket in FreshDesk
  • Any other action you can think up

  • Show all 15
OneDrive
  • Custom action
    Custom action in OneDrive (Custom)
  • Create folder
    Create folder in Microsoft OneDrive
  • Add permission
    Add permission to a file or folder in Microsoft OneDrive
  • Remove permission
    Remove permission for a file or folder in Microsoft OneDrive
  • List permissions
    List permissions for a file or folder in Microsoft OneDrive
  • Search files
    Search files in Microsoft OneDrive
  • Upload file via file content
    Upload file via file content in Microsoft OneDrive
  • Upload file from URL
    Upload file from URL to Microsoft OneDrive
  • Any other action you can think up

  • Show all 8

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