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Customize your Freshdesk and Nokia Sps integration with the following triggers and actions.

Triggers

When this happens…

Freshdesk
  • Closed ticket
    Closed ticket in FreshDesk
  • Company created
    Company created in FreshDesk
  • Company updated
    Company updated in FreshDesk
  • New/updated ticket
    New or updated ticket in Freshdesk
  • Any other trigger you can think up

Actions

Do this…

Freshdesk
  • Custom action
    Custom action in Freshdesk (Custom)
  • Add note to ticket
    Add note in FreshDesk
  • Create company
    Create company in FreshDesk
  • Create contact
    Create contact in FreshDesk
  • Create ticket
    Create ticket in FreshDesk
  • Get agent details
    Get agent details in FreshDesk
  • Get group details by ID
    Get group details in FreshDesk
  • Get ticket by ID
    Get ticket by ID from FreshDesk
  • Get user details
    Get user details from FreshDesk
  • Search companies
    Search companies in FreshDesk
  • Search contacts
    Search contacts in FreshDesk
  • Search tickets
    Search tickets from FreshDesk
  • Update company
    Update company in FreshDesk
  • Update contact
    Update contact in FreshDesk
  • Update ticket
    Update ticket in FreshDesk
  • Any other action you can think up

  • Show all 15
Nokia Sps
  • Create account
    Create account in Nokia SPS
  • Create bundle
    Create bundle in Nokia SPS
  • Create charging service
    Create charging service in Nokia SPS
  • Create device
    Create device in Nokia SPS
  • Create group
    Create group in Nokia SPS
  • Create user
    Create user in Nokia SPS
  • Get account by ID
    Get account by ID in Nokia SPS
  • Get bundle by name
    Get bundle by name in Nokia SPS
  • Get device by ID
    Get device by ID in Nokia SPS
  • Get group by ID
    Get group by ID in Nokia SPS
  • Get user by ID
    Get user by ID in Nokia SPS
  • Update group
    Update group in Nokia SPS
  • Any other action you can think up

  • Show all 12

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