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Customize your Drift and JIRA Service Desk integration with the following triggers and actions.

Triggers

When this happens…

Drift
  • New object Real-time
    New object in Drift
  • Updated/deleted object Real-time
    Updated/removed object in Drift
  • Any other trigger you can think up

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk
  • Any other trigger you can think up

Actions

Do this…

Drift
  • Create record
    Create record in Drift
  • Custom action
    Custom action in Drift
  • Delete record
    Delete record in Drift
  • Get record
    Get object by ID in Drift
  • Search records
    Search records in Drift
  • Update record
    Update record in Drift
  • Any other action you can think up

JIRA Service Desk
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue
    Get issues in queue in Jira Service Desk
  • Get queues
    Get queues in Jira Service Desk
  • List comments
    Search comment in Jira Service Desk
  • Any other action you can think up

Let us tailor your Drift and JIRA Service Desk integrations

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