Microsoft Teams Workbot update – Tabs to be sunset

We’re sunsetting Microsoft Teams tabs functionality in Workbot for Microsoft Teams. Microsoft’s new Teams client doesn’t support Adaptive Cards in tabs, rendering Workbot tabs inaccessible. No comparable replacement functionality is currently planned by Microsoft. Check Microsoft’s new Teams client release schedule to keep updated on when the new client will be rolled out (currently planned for March 31).

We advise users to transition onboarding content to custom help messages or develop web-based tabs. Our planned schedule for this transition is as follows:

Jan, 31st – All users who have created a Workbot with active tabs and admins of their accounts will receive an email with the notice.

Feb, 5th – The tab trigger and action will be deprecated and will no longer be available in new recipes. Existing recipes will continue to work (in ‘classic’ client)

March, 31st – We will share further sunset schedule based on customer usage and Microsoft’s release schedule.