Enterprise Decision Intelligence: Introducing Decision Models

Decision Models are a new Workato asset that centralizes complex business rules into clear, table-driven logic for consistent, auditable decision-making.

• Define inputs and outputs once, then reuse the same model across multiple workflows.
• Manage rules using Decision Tables and Conditional Branches for scalable, governed logic.
• Standardize numerous business processes including (but not limited to) support tickets triage, lead scoring and routing, dynamic pricing, risk checks, and order fulfillment.
• Give stakeholders a business-readable source of truth and keep workflows aligned without custom logic buried in recipes.

Early Access now available. Request access to start optimizing your automations from your CSM, AE, or by opening a Support ticket.

Learn more in the Decision Models documentation.