Enterprise Context by Workato

Table of Contents

Builders can manage knowledge base documents directly from a recipe — keeping the knowledge agents reason over current, governed, and citable, without leaving the recipe editor.

  • Recipe-Native Document Management — Upsert, delete, list, and search knowledge base documents from any source without crawlers or manual uploads.
  • Idempotent Batch Upserts — Insert or update up to 100 documents per call, matched by document ID, so re-runs update in place with no duplicates.
  • Cross-Knowledge-Base Search — Run natural-language or keyword search across one or more knowledge bases with metadata, content-type, and date filters plus paged results.
  • Any Source, Any Format — Ingest text plus PDF, DOCX, and PPTX with server-side text extraction, with source URLs cited back in Genie answers.
  • Seamless Migration — Replaces the Genie connector’s Store knowledge action 1:1; existing recipes keep running with no action required.

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Table of Contents