End-User Feedback for Genies — Now Generally Available
End users can rate Genie responses with a thumbs up or thumbs down directly in the conversation — giving builders systematic, real-time signal on what’s working and what isn’t. On by default, no setup required.
- Native, Instant Capture — Feedback is captured directly on each response in Slack, Teams, and custom interfaces via API, with an optional short comment from the user.
- Full Context on Feedback — Drill into any flagged conversation from the conversation history tab to see the exact message and full trace behind it.
- Home Page Visibility — A feedback summary widget shows your positive/negative split and trend over a selected timeframe.
- Flows Everywhere You Already Look — Feedback data is included in conversation exports, the Dev API, and log streaming.
- Foundation for What’s Next — Native feedback data feeds directly into the batch-run and automated grading phases of the broader Agent Studio evaluation framework.
Learn more in Agent Studio.