February delivered a broad set of updates across the platform. We released a wave of pre-built MCP servers, giving AI agents the ability to take action across Gmail, Google Drive, Salesforce, Stripe, Shopify, and more. The Job Retry API lets teams programmatically retry jobs at scale. Workato Identity now supports environment-level authentication configuration and a Developer API for programmatic user and group management. We also expanded AI features to the Japan data center, released OPA 31.0 with new enterprise messaging capabilities, and launched the private preview for our SFTP server as the first step in Workato’s Managed File Transfer offering.
MCP Gateway
New Pre-Built MCP Servers
Available Now
We released another wave of pre-built MCP servers this month, giving AI agents the tools to take action across the systems your teams use every day. These servers are accessible from the AI Hub in your Workato workspace under MCP Servers. Select “Create an MCP Server,” then choose a template to get started.
Why this matters: Pre-built MCP servers reduce the time to connect AI agents to enterprise systems from weeks to minutes. Each server is governed through Workato’s role-based access control and audit trails, so every action an agent takes is secure, traceable, and aligned with your organization’s policies.
Productivity and Collaboration
- Google Docs: Draft new documents, update existing content, and collaborate through comments and feedback.
- Google Drive: Find files, organize folders, manage sharing permissions, and keep content structured and accessible.
- Airtable: Find, create, update, or delete records within existing Airtable bases and tables.
- Confluence: Search, retrieve, create, update, and archive Confluence pages.
Communication
- Gmail: Search conversations, review messages and attachments, draft or send emails, and manage your inbox.
CRM and Sales
- Salesforce Sales Explorer: Find and update opportunities, manage leads and contacts, and keep Salesforce records current.
- GitHub (enhanced): New capabilities for creating and updating issues and pull requests, managing labels, and adding issue comments.
E-Commerce and Finance
- Stripe: Review payments, troubleshoot declines, process refunds, and handle invoices and disputes.
- Shopify: Look up orders, track shipment status, mark items shipped, and process cancellations.
HR and Identity
- Namely End User: Let employees check their profile, time off, and benefits, update their information, and look up colleagues.
- Namely Workforce Intelligence: Namely admins can get a full view of workforce structure, headcount breakdowns, and reporting lines, with the ability to update organizational data.
These join the servers covered in last month’s release: Google Calendar, Slack, Gong, Jira, Google Sheets, Google Directory, GitHub, and Okta End User. For a deeper dive into what’s new, check out our latest blog, “MCP Monday: Google Docs, Google Drive, Stripe, and Shopify MCP Servers are Live.”
Managed File Transfer
Workato SFTP Server Now Available
Private Preview
Workato’s SFTP server provides a Workato-hosted SFTP endpoint at sftp.workato.com, allowing enterprise systems and trading partners to securely upload and download files directly to Workato via the SFTP protocol. It is part of Workato’s vision for a Managed File Transfer (MFT) product. Workato’s SFTP server integrates with FileStorage to orchestrate the full file lifecycle from inbound receipt through processing to outbound delivery.
Many enterprises rely on separate, legacy MFT tools that are expensive and siloed from their integration platform. Workato’s SFTP server lets customers consolidate file transfer into the same platform they use for agentic and enterprise orchestration, eliminating tool sprawl and enabling workflows that react to file arrivals in real time.
Read the blog here.
Use Case: Application integration via SFTP for system-to-system transfers with ERP and payroll systems, external partner file exchange with vendors, banks, clients, or government agencies, and any industry with significant partner file exchange including finance, manufacturing, healthcare, and retail.
Security & Operations
Job Retry API: Programmatic Job Retry at Scale
Available Now
The Job Retry API gives teams the ability to programmatically retry jobs at scale, without navigating the user interface to retry them. It is available for both Direct and Embed workspaces.
What you can do:
- Batch retry up to 25 jobs in a single API call, dramatically reducing the time and effort required to recover from errors across high-volume workflows.
- Retry jobs regardless of their current status, including jobs where Workato reported success but downstream systems did not receive or process the data correctly.
- Automate operational recovery by building scripts or orchestration logic that monitors job health and triggers retries based on failure patterns.
Agentic operations: The Job Retry API also enables a new class of AI-driven scenarios. By exposing job retry as a tool or skill in a Workato Genie or MCP server, an AI agent can detect downstream failures and trigger retries entirely outside the recipe layer, monitor job health, and identify failure patterns, all driven by natural language commands.
Improved Enterprise Controls and Quicker Onboarding
Available Now
Workato Identity now supports environment-level configuration for authentication providers and user groups, giving enterprise customers granular control over access across their Development, Test, and Production environments, all managed from a single identity layer. A Developer API for Workato Identity is also now available, enabling programmatic management of users and groups at scale.
Environment-level authentication and groups:
- Configure different authentication methods per environment, for example, password-based authentication in Development and SSO in Production, to enforce stricter security controls where they matter most without restricting agility in lower environments.
- Connect separate external identity providers per environment, for example, a test IdP for Dev/Test and a production IdP for Prod.
- Manage end-user groups and membership independently per environment.
Developer API for Workato Identity:
- Programmatically create and manage users and groups, assign group memberships, and automate user provisioning at scale.
- Manually link Workato Identity users to existing Slack and Microsoft Teams users, establishing a trusted connection without requiring each end user to log in for the first time manually.
Why this matters: Deploying Genies and Workato GO at scale requires consistent, auditable identity controls across environments. Environment-level authentication gives IT teams the ability to enforce production security requirements without compromising the speed of development and testing. The Developer API removes the manual overhead of user provisioning in large organizations.
Workato AI Features Now Available in Japan Data Center
Available Now
Key Workato AI capabilities are now available in the Japan data center, expanding regional AI data residency following EU, Australia, and Singapore availability. All models are hosted locally, ensuring data residency for customers operating in Japan.
AI features now available in Japan:
- MCP Gateway: Build new MCP servers or use pre-built servers to enable secure agent collaboration across enterprise systems.
- Agent Studio: Build, deploy, and govern production-ready Genies across the enterprise.
- Workato GO: Intelligent search and AI-powered assistants that can trigger Deep ActionTM through natural language.
- Intelligent Document Processing (IDP): Automate data extraction from contracts, invoices, documents, and more.
- AI by Workato: Embed LLM capabilities directly into recipes for smarter decision-making and understanding.
OPA 31.0 Released
Available Now
The latest On-prem Agent release includes new capabilities and important updates across several components.
What’s new: OPA 31.0 introduces new messaging actions for JMS and Kafka, along with several SAP improvements. This release also includes a SQL Server JDBC driver upgrade and security library updates.
Stay Tuned for March
We hope you found this month’s updates valuable. To stay current as updates are released, visit our Changelog.